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May 2024 by douglas Thompson
Awesome staff very friendly
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March 2024 by Billy Kerechek
Way cheaper than going to a normal vet for vaccinations. The downside is there's not always a well defined line and it can weave through the store so if you have reactive pets it can be stressful.
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December 2023 by Troy C.
We brought Cici (8 yo YoChon F, timid) for her second grooming here. She loved it. Again!! We been here twice and both times we've had a great experience. Mainly, Cici comes out happy to show off, clearly they be been glowing up in the back. I went to a local Bothell groomer recently and paid $120 only to have a dirty and scared dog. Petco is awesome. This Petco has great groomers. They even got us in on Christmas Eve Needless to say, a new Lamby came home too. Like I said. Cici is over the moon and sleeping with her Lamby. She really had fun today. That's the most important. 2nd she's beautiful for Christmas. 3rd. When we were in the store I met the small animal guy and he loved them. He loves them. Finally, I met the on floor and on duty manager. She's maintaining this large store very well. I think, this is a good Petco.
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December 2023 by Chris C.
We had been taking our 2 dogs here for almost 4 years and have always had an amazing experience. After every visit we had been told our dogs did great. This location's grooming shut down for some time, maybe 6 months. Now that they have all new groomers, we thought it'd be great to set them up an appointment. Just now, the night before their appointment, their text message alerts Cancelled their appointments. So I called in, and was told that our dogs had been "REFERRED OUT" apparently meaning that there had been numerous complaints about our dogs from their past team of groomers?! This was news to us and has me very very confused. I'm very disappointed in how this was communicated, now or in the past if such incidents actually occured or if groomers felt unsafe with our little dogs they seemed to love so much, and concerned about the way their current model is managed. Please clarify.
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November 2023 by Kristine Young
Everyone was extremely friendly. They explained everything so I understood what steps I need to take for the upcoming appts. Thank you
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November 2023 by Sarah Reyes
This Petco the best, love the worker there good with our pet, great customer's service .
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October 2023 by Google user
Everyone was extremely friendly. They explained everything so I understood what steps I need to take for the upcoming appts. Thank you
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October 2023 by Chassidy Lucas
great veterinarian staff the whole process was very easy and affordable vaccinations for my puppy
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August 2023 by Stacie G.
Unbelievably great customer service from Damien and even after I made inappropriate comment about his name and the "dark angel" :( All kidding aside he was truly the most patient and helpful sales person I've encountered in years!!!! Actually, since the days of Nordstrom going all-out with great service!!! I was there nearly 2 hours trying to accomplish a complicated in store pick up. Mission accomplished and I was the problem NOT Petco!! Lol Also the gal at the register that is expecting twins. Very nice.
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June 2023 by Starla Y.
Petco Grooming: I have a Samoyed who desperately needed a groom but all of the groomers i checked in with did not have availibity until next month. I try to never bring him to Petco because of all the horror stories i've heard. But this location is amazing! Jake was our groomer and he did a thorough check of my dogs coat and said it was very compacted so there would be a little extra charge which i didnt mind. I'm always terrified that I will come to pick up a shaved dog but i told Jake that my dog might need to be shaved in some spots and his response was "you know what shaving does to them right ?" which i really liked and felt like i had less anxiety knowing they wouldnt be shaving him or using the furminator brush on him. Jake finished the grooming in only 2.5 hours, i was shocked because usually my dog takes 4 hours to groom. I picked him up and the price was very fair and my dog was very happy and clean. Will definitely be coming back! I was so pleasantly surprised~
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March 2023 by Casey M.
Ran outta dog food & had to make a quick trip, thankfully this location is very close by & reliable with each department being easy to find & locate. * I do disagree with how the prices are for a bag of dog food, $60? For a bag? That's a bit too much but this is the "cheapest" place I could've gone too * I didn't catch her name but the cashier I tonight was friendly & helpful with our checkout process. Overall, cleanest store I've seen & definitely tidier on the shelves without items being misplaced. I'll be going here consistently (unless there is a cheaper option). * My dog is very happy & healthy with the intake of his salmon flavored goodies!
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March 2023 by Crystal L.
I had a wonderful grooming experience with Jake (JD). I get my pup groomed regularly, but I am new to this Petco location. He's the first groomer to have asked about my pup's medications, if she had any skin conditions, etc. I could tell he really had my pup's best interest in mind and safety was his priority. JD asked what type of cut/style I wanted and he asked for more details which I really appreciated. There have been a few times in the past where I didn't get the look I was hoping for, so I appreciate he clarified so I could have the outcome I wanted :) I stayed for a little bit after handing my pup to JD for her full bath/groom and was able to see her through the grooming window. He was super sweet and gentle when handling my pup. I could tell she was relaxed during her grooming and that JD enjoyed being around my pup as well. Not only did he do a fantastic job with my pup's groom, he also did exactly what I asked for. I'm happy to have met JD and am looking forward to bringing my pup here regularly, even though this location is a bit far for me. Thanks JD!
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March 2023 by Nicole W.
I took my dog to Petco grooming. People are friendly, but the job she has done could be better. The haircut was not even all over the body, under the chin, legs, face, and ears all over. It is not a mistake; it seems like she doesn't care about her job; I could do it better than Stacy, who cut my dog's hair that day. I came home and had to trim my dog's hair all over again. I am not going to ask her anymore.
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January 2023 by Terry B.
charging 5.99 for supplies, you have to be kidding me !!! Dropped off my 18 lb dog for just a bath this morning and when I went to pay they had added an extra $5.99 on top of the $ 39.00 charge I had agreed to. Been using this PETCO for over 10 years and never been charged for shampoo and will never go back. This charge WAS NOT shared with me before hand, a bit crooked, and it takes just s few drops to wash a small dog. The cashier was very rude when I asked her to explain a charge I didn't know about, nor agreed to .
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November 2022 by Phylisha D.
I dropped my dog off at 9 am for a grooming appointment and was told she'd be ready in two hours. Nearly three hours later, I got a call asking if I was my dog's vet because she had been injured and "they were calling 7 or 8 places but weren't able to find anyone to see her". I went to pick her up and her back left paw was caked in blood and still bleeding. She had not even been bathed and only had a portion of her torso groomed which means she had been sitting there bleeding for most of the time she was there! I get mistakes happen but I should have been notified right away instead of called ON ACCIDENT. I called Petco to get answers as to why the situation had been handled so poorly. They said they'd investigate and call me back in one to two days but never did. It's been two weeks. Absolutely unacceptable.
