The O'Reilly Auto Parts store in Lynnwood is consistently noted for its helpful and knowledgeable staff who provide excellent service. Customers report that the employees are kind, go out of their way to assist, and offer helpful suggestions for vehicle maintenance. The staff is described as super helpful, better than at many locations, and not rude or upset. They are talented and knowledgeable, able to assist in diagnosing problems and finding the correct parts, even in complex situations. The store efficiently handles warranty exchanges without giving customers grief and aims to get people out as quickly as possible. It offers useful services like free battery testing, wiper blade installation, and a free Loaner Tool program. While the store reliably carries needed items, some mention that the location can be challenging, with exiting the lot being difficult when traffic is thick. Overall, it is viewed as a great store with excellent people who save the day.
Cameron was super helpful. Patiently helped me fix the issue with my vehicle.
March 2026
Joseph I believe his name was…went above and beyond to help me with my car battery situation. he spent a good hour with me and was thorough and made an A++ effort. I really appreciated his customer service.
February 2026
Great customer service from employee sierra! They put in a headlight for us thank you!
