Moneytree is a trusted community financial services partner. Reviews highlight both positive experiences and some customer criticisms. Many customers praise the great customer service, noting staff are polite, friendly, and provide speedy, hassle-free service. Specific positive mentions include helpful managers and associates who greet customers with a smile. For business owners, the service is appreciated for taking the time to understand their needs, offering check cashing for client checks at a low percentage. In a specific case, the staff was able to cash a payroll check others would not, for a small fee described as low, solving a customer's problem quickly. However, some customers express frustration with the cost to cash checks, describing the fees as outrageous and a lot, leading them to avoid returning. One reviewer also noted the requirement for a lot of personal information to cash a check. Overall, the business is recognized for its helpful service in providing loans and check cashing, though fee structures can be a point of contention for some.
Best customer service I have seen in a while, Jen was so helpful, and very friendly. I loved my experience there. I would want to go back again just because of the amazing customer service, totally recommend
March 2025
They were pretty good. Wanted a lot of personal info to cash a check and it cost a lot to cash it so I will avoid ever going again if at all possible it's outrageous.
August 2024
Ajandro speaks Spanish and is one of the best in this branch
