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July 2024 by Ilia Petrenko
I was looking for a handbag for my wife, the right bag was not there, but the consultant did everything possible.
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April 2024 by Viktoriya Melnichenko
I've had great experience here, thanks to Jamie, Rosa, and Toby who have been so helpful and attentive. It took me a while to make a decision, and they were so patient and professional. I would go back to this store because of these amazing people.
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January 2024 by Yash Kumar
Deserves 0 star. They wouldn't accept a return which i bought from the outlet store 30 miles north of this place. The response of the manager was callous and he had this "I DON'T CARE" attitude and literally felt like he made policies on the go. !
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November 2023 by mani manasa Mylavarapu
I had the pleasure of experiencing sheer customer obsession from the sales associate, Adrienne! Firstly, Adrienne introduced me to all the incredible Black Friday sale items, ensuring I received the absolute best deal. What truly stood out, though, was their unwavering commitment to making my shopping experience exceptional.I had been searching for a Michael Kors Hudson logo backpack for my husband, and luckily, there was a sale going on. Although the bag was not available in their store, Adrienne went the extra mile to assist me. They reached out to every Michael Kors store across the country until they located the bag I desired at a store in Miami. The very next day, Adrienne reached out to inform me that they could arrange for the bag to be shipped to my location, and I could make a secure payment online. This level of dedication and determination was truly above and beyond what I expected. Thank you, Adrienne, for making this shopping experience truly exceptional!
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November 2023 by Lucy
Great store. Associates are always so nice and helpful! I love my purchases!
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June 2023 by Marse
Great store. Associates are always so nice and helpful! I love my purchases!
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April 2023 by Kait Durga
If you visit this store, ask for Jaime or Rosa. They are incredible and so fun to shop with. They will make your shopping experience feel very personal and pick out pieces that you would never pick for yourself, and they will look great on you. Trust their advice and the process, and happy shopping!
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April 2023 by Jamie Kingham
Went into this store at Alderwood Mall with my girlfriend to look at some boots. The associate in the store was full of great information about shoes and boots from Michael Kors in general. I was a little surprised how much she knew about all of the footwear and the company. Made me wish that all the stores had associates like that!
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March 2023 by yasmine ettenger
Rosalina was soooo kind and a great representation of what customer service should be. Thanks so much I love my new purse
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March 2023 by Tammy Fadder
GOT NEW WALLETT NIT EVEN A MONTH INTO IT ITS FALLING APART WHY ? THOUGHT THIS WAS GOOD QUALITY THATS WHY WE PAY THE REDICULOUS PRICES TO BEGIN WITH BUT I DONT SEE THIS.
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January 2023 by Yvonne WIT THA XTRA
Find what I was looking for, but they didn't have it in my size
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November 2022 by Riaz Uddin
Good choice
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October 2022 by Debbie Choi
I was in your store last night attempting to purchase a pair of platform boots. There were two very kind associates that quickly stepped up to help me. Unfortunately my size was not available in your store or on your website but they searched other stores in the area to find them. I got my shoes ordered from your Tacoma store and I left thrilled. Super friendly and very gracious. Thank you!
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October 2022 by Debbie Hoxit
I was in your store last night attempting to purchase a pair of platform boots. There were two very kind associates that quickly stepped up to help me. Unfortunately my size was not available in your store or on your website but they searched other stores in the area to find them. I got my shoes ordered from your Tacoma store and I left thrilled. Super friendly and very gracious. Thank you!
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September 2022 by Alex Budchanin
I like the Michael Kors store in Alderwood for a good selection of women's shoes. Always a pleasure to buy shoes as a gift for my wife in this store. Also, great customer service in the store.