At Lovesac, the focus is on creating comfortable and adaptable home furnishings that can grow with customers' needs. Their signature Sacs and Sactionals are designed to be washable, changeable, and guaranteed to last a lifetime, allowing customers to invest in their furniture and evolve it over time. The company offers innovative features like the StealthTech Sound + Charge system, which integrates speakers and a subwoofer seamlessly into the Sactionals for an immersive audio experience. Customers praise the high quality of Lovesac's products, which surpass more affordable options in terms of materials and craftsmanship. The modular design of the Sactionals is a major selling point, as it allows customers to reconfigure and update their furniture as their needs change. The company's customer service has also been highlighted, with sales staff taking the time to guide customers through the options and provide personalized assistance. While some customers have encountered minor issues, Lovesac's commitment to resolving problems and ensuring customer satisfaction has been consistently praised.
Jacob was our salesman and was extremely helpful as he knew the product extremely well. Our experience here was awesome, he was not pushy at all and spent a lot of time quoting us for different options. Can’t wait till our new couch is delivered!
December 2023
Super helpful staff, helped us configure the perfect living room set.
December 2023
Very comfortable and clean. Employees were very helpful and courteous. If your thinking of a Lovesac product , head to the store to try them out .
