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November 2023 by Gabe O.
Daryl Pereira Do Carmo made the process of purchasing a vehicle pleasant, quick and easy. I really appreciated his knowledge of vehicle as well as his kind and non-pressure demeanor. Once we agreed on the details of the purchase the rest of the team at Lexus of Seattle got me through the process smoothly so I could make my daughters soccer game that evening. Thank you Daryl and Lexus of Seattle.
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November 2023 by Aakash Mathur
Christopher was very professional.He reached out to me at the right time and followed up only when he had the exact car I was looking for.The car buying process was made easy and efficient. I highly recommend this dealership for their professionalism and excellent customer experience.
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November 2023 by SeattleSteve
Chris Maul was very engaging and listened to my requests for service. Good follow through from him at each step of the way. I liked, and appreciated, the short video from mechanic/tech who was doing car inspection and recording this observations and thoughts...both what needed attention and what was fine. I also appreciate the loaner car during this multi-day service.
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November 2023 by Jason Youngsman
Mark was great and let me test his patience several times as well as multiple cars! Molli in service deserves a raise or a promotion, she truly saved the day multiple times! Damon the sales manager was super respectful during what was a tough decision for me. Thank you to all
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November 2023 by Adrian “AGE” Astruon
Mirza the Sales Manager and our Salesman Luck gave me and my Wife the best car buying experience we’ve ever had . If you’re in the market for a new or used vehicle I highly recommend asking for luck at Lexus of Seattle . Thank you guys we just Love our new Fsport NX
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October 2023 by Adrian A.
The sales manager Mirza and our Salesman Luck gave me and my wife the best car buying experience we've ever had . Lucks product knowledge and professionalism are phenomenal. I highly recommend Lexus of Seattle to anybody looking for a Great car buying experience.
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October 2023 by Amy P
We brought our car in for service with a frustrating problem completely outside of this Lexus dealerships’ control. Leti smoothly, quickly, and efficiently coordinated everything to eliminate the problem painlessly. She created the best customer service experience we have had in the longest time! I’d recommend Leti as a service coordinator to anyone. Service like that makes this dealership so easy to recommend!
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October 2023 by Shelley Farmer
Service advisor, Chris Maul, showed excellent customer service through his welcoming and kind demeanor as well as his careful attention to both the recommended action items and accuracy of invoicing. I particularly appreciated his easy acceptance of my decision to defer a couple of recommendations.I have noticed on several occasions that the wash on the vehicle leaves a bit to be desired. While I don't expect a "detail job", I do think Lexus could improve upon the car-washing finished product.The loaner car experience is terrific and I very much appreciate the freedom it affords.I always enjoy knowing that I can enjoy the complimentary coffee and snacks you provide, and the lounge and restrooms are always comfortable and clean. Thank You!
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October 2023 by Kami
Mike was amazing. We will recommend Mike and Seattle Lexus to all our friends and family. Vi and the other gentleman (I forgot his name) that went over the car features were all very friendly and helpful. You guys are wonderful!!
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October 2023 by Avilene P.
Daryl Pereira Do Carmo is probably the best sales consultant I've ever worked with and the Lexus family should be very proud to have him part of the team!I received outstanding service with my buying experience at Lexus Seattle. Daryl has been so genuine, knowledgeable and responsive to everything and able to guide me through the right decisions. There's a huge waiting list for the new NX and RX hybrids but we got a little lucky we had one 2023 RX 500h already available to take home that day :).
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September 2023 by Michael Sakuma
we can’t say enough about the service that Scott Sparker gave us. This was a very difficult situation for us, and he made us feel at ease and that everything was manageable. Thank you so much for easing our mind and making a difficult situation Much easier. Please recognize him for his excellent work.
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September 2023 by Phil G.
I absolutely do not recommend this dealership. It has been months and we still do not have the title for the vehicle we purchased. I have been patient and called various times. Always the same excuses. Steer clear of this place. They bend over backwards to get the sale and after that - good luck buddy. You're on your own. They actually have the audacity to say I have to go to the licensing office and order a new title, and I would have to pay AGAIN for it. So stupid
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September 2023 by Frank Flitton
Working with Daryl to find my new vehicle as great. Earl followed up with me on the phone. Daryl met me in the dealer ship and showed me a vehicle that was a great deal and suited my family's needs. It was a great experience that — absolutely painless, straight forward and had a lot of fun. I'll definitely refer Daryl/Lexus of Seattle to other friends interested in a vehicle.
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August 2023 by Викентий
Picked up my Lexus ES 300h from Lexus of Seattle. It’s was the best experience I ever had car buying, process was so smooth and fast. Especially I want to thank Daryl Do Carmo he was very helpful and his service is top notch, and all the staff who work there, their service is top level. Thanks Lexus of Seattle for the best car buying experience! ?♥️
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August 2023 by mfbehrends
This was my first time at Lexus of Seattle - what a great experience! We were immediately made to feel welcomed. The staff went above and beyond, especially Jim Matson - he answered all of my questions and made sure that I understood what services were being completed on my car. I also loved the video review of the service performed - nice touch :)