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November 2023 by Steven K.
I made an appointment to have the oil changed on my Pontiac Solstice. I received a phone call late that same day from Jeff's Auto and they said they couldn't change the oil on my car because it had a fiberglass frame and their lift would break the frame of my car. Interesting, as I have never had a shop not able to change the oil on a Pontiac Solstice. I did some research regarding the frame of my car, and it is a steel frame. My faith in having any work done on my car by this shop is zero. I would never trust my car to a shop that couldn't even change the oil. Unbelievable!
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November 2023 by Will Holloway
That a couple things couldn't get fixed, was beyond the hell of this great shop. Good service. Good customer relations and contact. When we can get the parts, (not their fault) we'll finish the job. Got everything else done well, and I will be a returning customer. ?
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November 2023 by Chris D'Couto
Highly recommend! They took me on the shop floor (yes!) Showed me the problem, topped off low fluids, and gave me options. I dont think even my mother would do that! Granted she not a mechanic, but you know what I mean.
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November 2023 by Lydia Thompson
Jeff’s has been consistently honest and fair. We recently had a used car pre-purchase inspection and are confident moving forward with the results. Previously, we brought in another vehicle that was riding rough, and Jeff’s pointed us to Costco for new tires - problem solved! They never try to talk us into more than is necessary, are upfront about ways we can save, and they talk to us with respect. Would recommend them to anyone!Service: General repairs & maintenance
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November 2023 by Hannah
Super friendly and professional staff! They were great at communicating updates as they were working on my car and their pricing is pretty reasonable. I would definitely recommend this shop, especially over a trip to any dealership.Services: Auto battery replacement
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November 2023 by Derek Casari
I do not think an individual could have a more exquisite experience when it comes to automotive repair. Shane went above and beyond to explain my situation to minute detail. He could have sold me something I didn't need but he didn't. Not only that but he provided me with the worn parts so I could see exactly what the problem was with my brakes. The staff was so professional, so efficient so courteous, I can not recommend them more! 5 Stars! Trust these guys to DELIVER!!!!
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October 2023 by Elizabeth Kennedy
I’ve been going to Jeff’s Auto Repair for years. The staff is competent, focused on Customer Service, absolutely fair in their advice and charges, and are also very friendly. I can’t recommend them enough.Services: Tires
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August 2023 by Eleana May
Appointment took a little longer than expected but they fixed my cars issue for a reasonable price. I wish they would have been quicker at communicating the status of my vehicle, good I return even if I don’t know if my vehicle is done because they were busy. Also thanks to Eric for explaining what the problem and his recommendations were as I am not a “car person.” I still recommend them but please communicate better.
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August 2023 by NavajoNurse
Employees are nice, even if we’re a little grumpy in the morning. I’m a travel nurse and value my weekend time dearly. I made an appointment for Saturday at 0900 a few weeks in advance. I got there at 0830 thinking I would need to wait until it opened, then get my oil change and I’d be done. They were open. The man behind the counter let me know people drop off, which I wasn’t aware of. He was very nice even tho I had a sour look on my face I’m sure.He was very professional. They have some hard working shop folks too. They had one person doing the oil changes today and this man was good and fast.They do so much for you besides just an oil change. If I was living here I’d go to them for everything I’m sure. Of course I would leave the air look at home and have a smile on my face instead.Thank you all for your patience and for the hard work you do!ToniePS: just noticed you do wiper replacements as well! Should’ve had that done too :)Services: Tire rotations
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August 2023 by Tracey Lee
I've used Jeff's ever since I moved to Washington several years ago and without a doubt they do excellent work and provide stellar customer service. The only thing I've had problems with sometimes is phone communication, but they step up and make up for any problems. I'm very pleased with their work and will recommend them to anyone looking for an honest and hardworking bunch of people.
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August 2023 by Jenny Yule
Great job with the car, transparent about pricing, offered explanations for everything needed, and did a speedy job once I agreed to the work. Also, the staff were all really nice, kept me in the loop with regular calls and a clear timeline, and they even ran to get a part when the wrong one was delivered so my car would be ready by the time they'd originally estimated. Highly recommend!
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August 2023 by Mama Kay
TL/DR - Honest and reliable, quality work. Friendly and professional customer service.I knew I had a bad TPMS sensor after a dealership confirmed that was the issue several years ago. Since I wasn't interested in paying the Honda dealership $200 just to confirm what we both knew, I started searching for another shop.I contacted Jeff's and explained that at least one TPMS sensor was bad, but I wasn't confident which one. The staff was friendly and very professional from my first to last call. I was scheduled in less than a week and thanks to having parts in stock, I had my car back the same day it was dropped off!They waived the diagnostic fee since I knew what was going on. Turns out I had 3 bad sensors, and it wasn't much more than what the Honda dealership would charge just to re-diagnose the issue.I would definitely use their services again!
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August 2023 by Nora Sullivan
Great customer service and they kept me apprised on the status of my car. They did an overall evaluation of the car, which was excellent, and repaired the belts as planned. I will go back to Jeff's for service again.Services: General repairs & maintenance
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July 2023 by Beth Evenson
I coasted into Jeff’s in a nick of time, after losing my steering and everything else shutting down on the corner of 220th and Hwy 99. I found out the alternator in my 2013 Toyota, Corolla was toast. It was not cheap to get it replaced, with service and diagnostics performed. That said, it needed to be done and found out about many other things to have looked into to assure my vehicle’s optimal performance.Service: Electrical repair
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July 2023 by Mad Dok
Highly recommended! Great fast service, friendly helpful staff, huge end result improvement, this Classic Toyota now has a new lease on life, thanks! =)Service: Transmission
