JCPenney is one of the nation's largest apparel and home furnishing retailers, providing customers with a wide range of products since 1902. Customers can browse kids', men's, and women's clothing, as well as footwear, jewelry, accessories, and beauty products, with free shipping and curbside pickup available. The store offers a variety of national brands like Adidas and Levi's, as well as their own private labels such as Liz Claiborne and Arizona Jeans. While the selection is generally good, some customers have had negative experiences with the store's customer service. Complaints include cashiers pressuring customers to sign up for credit cards without their consent and argumentative behavior when customers refuse. However, other reviews praise the friendly and attentive staff, especially in the hair salon. Overall, JCPenney is viewed as a reliable option for fashion and home essentials, with reasonable prices and frequent sales. The store provides a wide range of products and styles, making it easy to find something for everyone in the family.
I must say that it looks like this store is really trying to change the looks of the store. It was cleaner and more organized than my last visit. Keep up the good work.
June 2024
I grew up with JCPenney being a regular place we stopped at, now as an adult I still shop there on a regular basis. I've since moved from my home town but still love and shop at JCPenney!
June 2024
I forgot how sweet it is to wonder around and shop in person in a department store. I hope they keep going!