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December 2023 by Ozzie B.
great service and pleasant to deal with. was glad when dealer warranty ended and i could return here.
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October 2023 by Thurty Three
Jay and his crew know how to deliver top notch service. Would recommend anyone to trust their Asian vehicles to this supreme shop. 6 out of 5 stars ✨
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October 2023 by Tanya Keenan
I’m so glad I found this place! They are honest and affordable, and they are very fast.
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August 2023 by Charlotte Ramsey
In my 40 year driving history, I've never found a more trustworthy Auto shop where integrity is their top priority.The work is done in a timely manner and on schedule.I have no need to have my vehicle serviced any place else.
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August 2023 by Carl Mason
Always been good to my family even before i could drive. My parents started taking vehicles there when i started high school (1992).
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August 2023 by Rene Nielsen
Jay is an absolute master mechanic and knows his craft Jay has serviced my vehicles for 15 years.
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July 2023 by Sammicches Gaming
Brought in my Lexus IS due to engine light code, got done same day and price was decent for the job done will be coming back
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May 2023 by Danielle Moore-Porter
I have been going here for as long as I can remember. Jay is always kind to me and takes really good care of my car. He doesn't overcharge me. For the quality of work he does his prices are more than fair.He also works on American cars. It's best to make an appointment but sometimes he can look at the car right away for an assessment which is awesome.Another thing I really like about this business is that Jay wears a mask to help me stay safe. It's something he doesn't have to do but is so considerate to my health issues he does. That's the best kind of person to give business to.He has worked on my Toyota Echo and my Pontiac Vibe. I had mass air flow sensor replacement, breaks, gasket replacement, headlight, radiator fan, transmission flush, and oil changes done here. Everytime there was never an issue after the work was completed.I recommend this shop for all your auto needs. :)
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April 2023 by Keith Humphrey
Was referred by family and was very happy with work, cost and speed to see me. Most shops were 1 to 2 weeks, they were 1 day fast service and fair. Highly recommend!Service: General repairs & maintenance
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April 2023 by C. M.
Japanese Auto Care has always been there when I've needed them through the best of times and at the worst times. Being a customer for 20 years should be enough to provide a long-lasting impression with anyone looking for a great established business.
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March 2023 by Tiffany D.
Used to come here all the time and had great experiences and the price was always fair and they did great work. Made an appointment 2 weeks out for routine maintenance and oil change for my new car. Was told to drop off by 10am, figured 1-2 hours for tire rotation and oil change for 25k service. Waited 2.5 hours and they still hadn't even started the work on my car. What is the point of making an appointment. Very disappointed, will not be returning!
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November 2022 by T K
Jaye is a man of his word and his people do good work. I really appreciated the efficiency, price and professionalism.Thank you guys for the transmission flush and patching up my skid plate.No remaining signs of the amateur work done by KIA of Everett service team!
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November 2022 by J D
For the 6 years I’ve been coming to them, I’ve received Best auto work experience i've ever had.I've used these guys for my 2003 Toyota Echo and 2008 Toyota Tundra for any repairs. and never once have I felt cheated or have they tried to sell me something that I didn't need. Since I live on Whidbey Island, couple of years back I had brought my Tundra to check on a transmission because of the engine light kept coming on. I brought it to couple of local shops on Whidbey and they all has said the same thing; (Transmission Needs to be Replaced). Even though their shop was far from Whidbey, I brought it to Jay and after running Diagnostics, he immediately spotted the problem and was told it was one of the Solenoids went bad.. Instead of paying 4k to 7k on the transmission replacement, I wound up spending about far less and will never go back to anyone else… He and his crew are always and I mean always fair and honest and always professional.They might not have that much to say, when describing issues, but they more than make up on Service and Professionalism… And I won’t go to anyone else..Jay, I usually drop doughnuts off to you guys after any work is complete, but yesterday when you and your staff fixed my Turn Signal issues on my Echo. I didn’t have time to get it for… But I’ll be sure to get some for you folks next time..Thank you again to Jay and all his crew..SincerelyJ. DemirkService: Electrical
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August 2022 by EF Network
couldn’t get the job done, had been going here since 2019 so its a real shame. lack of communication, but they really just failed me with this most recent work. thought they would show more sympathy or atleast communication since i have been a customer for a long while and even sent others their way. beware, long time customer or short time customer. they may just screw you over. also charges and deductions are never explained.
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August 2022 by Mikaela M.
Jay is the absolute best! He has worked on my 94’ Honda Accord for many years and recently worked on my 08’ Hyandai Accent. His shop does pristine work with excellent prices. I will not take my cars anywhere else! Thank you Jay ♥️Services: Electrical