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July 2024 by Siddhartha Sharma
Terrible place, after more than a decade of service there. They didn't complete serious recall stating that they need to order part based on vin. After that, they ghosted out, not picking up phone or returning the call for voice mail for weeks. Was able to confirm with parts dept that they have needed parts.
Finally got done up in North at Doug's Huyndai in a day. Super awesome service center.
This Huyndai of kikrland has become terrible over recent years.
Better go elsewhere.
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May 2024 by Samantha Ikola
I went here for parts. There is no one at the part counter you have to push a door bell and wait. Ask for the part and they would like to see the vehicle. They don't trust you even if you have the hyundai part number they have to look to make sure that is what you need.
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March 2024 by wj
Service reservations are very long
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December 2023 by Sunung H.
This is the place where you want buy a vehicle from, look for Yohan if you really need cars! Just bought a 2024 Hyundai Elantra SEL Convenience package, and Yohan offered me good deal of vehicle. Didn't have to wait long time to proceed on getting the vehicle and satisfied so much till the end. If I get another chance on buying Hyundai cars, I would definitely come back here again.
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December 2023 by Jihoon C.
Good looking dealership! Great people working there as well! Highly recommend. Getting me a Hyundai when my lease is up!
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December 2023 by Ang L.
Make sure you check with BECU before getting a loan through Hyundai from becu . You ll save a lot of fees if you went directly through which ever finance institution except their own (Hyundai USA) . Such a scam !
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December 2023 by Daniel G.
They seem to care more about profits than the people they sell to.Took advantage of my 72 year old father who does not speak very good English and is hard of hearing. He bought a 2021 Hyundai Palisade from Jihoon today at about 1pm. They added a service contract and gap insurance to the total. Not sure if my father understood what they were adding those to the sales contract. I found that he can basically get a new 2024 Palisade for the same price. Went back to the dealer about 5 hours after he bought the car to hopefully try to exchange it for the a new model. Unfortunately the Sales Manager on duty was Zach who did not want to help us in exchanging the cars. In his words "why would i want to make a worse deal than I did". I was told by Zach that the Hyundai financing specials have a loan to value ratio and that the new car would not qualify for the special rate because of the trade in. When asked to show me where is says that, he could not, or did not want to show me. This tells me that they or maybe hopefully just Zach does care about the customers that come in the door to buy cars from Doug's. Bottom line beware. I was hoping that this would not be your typical used car sale experience, but sadly it was.Note. Not from San Francisco. Not sure why Yelp! posted the wrong location. From Lynnwood, WA
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December 2023 by Gail G.
What a wonderful car buying experience! We talked to multiple dealerships, but no one had the service and attention to detail that we found with Michael at Doug's. He spent time learning what was and wasn't important to us in a car, asking and answering a ton of questions. He then made sure to keep us in our budget. I never felt rushed or that someone was trying to upsell me. We left with a deal that we feel good about. Go see Michael of you want great service.
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December 2023 by delta9999
Impossible to reach by phone.
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December 2023 by Mikaela L.
It was a great process working with Jon Neal at Doug's Hyundai. Great customer service and fair pricing.
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December 2023 by Laurie E.
I would 100% recommend Doug's Hyundai! It was the best car buying experience I've had! My sales person, Yohan Bong, was wonderful!! He was so nice, very knowledgeable, answered all my questions, and made me feel very comfortable with my purchase. I've been a Hyundai owner for the past 18+ years, and will continue to be a loyal customer, not only because they're great vehicles, but because I've always been treated with kindness, respect, and fairness.
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December 2023 by Unagi L.
Second Hyundai purchase that Dougs hyundai helped our family with. Amazingly responsive and quick follow up on any actions or next steps. Such an amazing customer experience from beginning to end. If you are in the market for a Hyundai this is the place to go!
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November 2023 by Luis Hernandez
Jeremy was amazing at his job! He really connected with me and did everything in his power to make things work out for me. I highly recommend him if you’re looking for a new car! He will give you top tier service!
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October 2023 by Alicia
Everyone here is super nice and helpful.
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September 2023 by Ivanna Kramar
It’s too hard to get a hold of anyone, and best of luck receiving a call back in timely manner. I understand the place is busy but that should not be an excuse. Plus they charge way too much for their services.
