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November 2023 by Ric Harter
Less than impressive service in every way. First and last time I'll get tires here. Wait to check in 15 minutes past check in time, they called to say car was ready for pick up, waited in line 10 minutes, it wasn't ready. Waited another 10 minutes. I guess I just expected better from Costco. Back to Discount Tire in the future where service is excellent.
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November 2023 by Don A.
The service and price is good. The customer service from the sales person by the counter sucks. You think they would put someone behind the counter that was at least cordial. The person wasn't rude, but he never acknowledged I was there, never looked at me me when I was asking him questions, or really willing to discuss anything other than the drop off of my vehicle. There was someone behind me, so it's not like I was holding up the line.
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November 2023 by David
Bought a set of 4 tires in 2021 from Costco tires, not even 2 years the Bridgestone tires balded in 28k miles.. should be covered under warranty since the tread wore out way before 40k miles, but the Costco rep kept telling me the warranty is voided since they’re so bald.. yeah so I should be covered under the Bridgestone’s tread-life limited warranty ensuring the tire doesn’t degrade faster than promised. Well it did - by 12,000 miles!!!Total scam, Costco wanted 900 for a new set of 4 tires even though I should have warranty coverages. Total discount had a set of tires included install for under $500. Never buying tires from Costco again, no way tires should bald in 2 years, the warranty had 12,000 miles left and they were bald. Selling low quality tires and trying to stiff you a hefty bill when they ware out.
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November 2023 by Pravakar Garnayak
Very bad customer service at Lynnwood location. No ready to do tyre rotation or fixing leaks but just suggesting tyre replacement immediately
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August 2023 by Andrei Podoprigora
I was shopping for a rather exotic tire size from Michelin. Costco was among very few shops who had it for sale. I ordered them online and in few days got a call from Costco with news that they received tires that were manufactured more than 3 years ago and are going to request newer ones. It took a bit of time, but folks from Tire Center went out of their way to make it right. In the end, I got the product I wanted, installed and for a good price.
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August 2023 by Jay Garcia
Someone put me on eternal hold for 30 min. Had to call back several times. No one answered. Does anyone even know how to answer a phone there?!
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May 2023 by Manny S.
I bought my tires at Costco many years ago.The tires are 5 years old. I went to Costco for flat tire. I was told thar my tires were 5 years old and they only service eithin the life limit of yhevtires.The manager and the crew accomodated me and it was almost their closing time.Thank you to all the crew snd management of Lynnwood, WA Tire Center.
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March 2023 by CC
Rude over the phone, 4000 miles on tires and already having issues, long waits, tire replacements always take a week or more to be delivered to store. Not to mention no one picks up the phone if you call, Lesson learned, will stick with Les Schwab.
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March 2023 by joey dakme
Its been seven years im Buying tire in this Location Lynwood and my old tire still have 50% tread they dont want to patch the nail hole or fix it but the supervisor saying i need to buy new tire , imagine how stupid suggestion and very stupid salestalk. Im not ever going to buy tire in costco . Worst service in this Lynwood Location.DONT DONT DONT DONT BUY TIRE IN COSTCO .
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January 2023 by Mike “CrowMike”
I’m here for a tire rotation today and I got my first set of tires here at Costco about six months ago and I’ve been thus far impressed with the way they do everything and such a big busy business. Be prepared to wait when you go to check in and get there at least 15 minutes early always for any appointments with the tire center because there’s always a line.I found the staff at the tire center to be very nice and friendly and easy to work with and helpful .If you had been apprehensive about getting your tires at Costco, because of big lines are long weights, don’t be worried about that. I haven’t found that to be the case and your tire rotations and other services. You can schedule online and cancel online. It makes it really easy.
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January 2023 by Casey Verreras
Called an was put on hold for half an hour, drove to Costco while still on hold an the tire center desk is unstaffed at 3pm on a Friday. Not the kind of service you'd from Costco.
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January 2023 by Mike
I’m here for a tire rotation today and I got my first set of tires here at Costco about six months ago and I’ve been thus far impressed with the way they do everything and such a big busy business. Be prepared to wait when you go to check in and get there at least 15 minutes early always for any appointments with the tire center because there’s always a line.I found the staff at the tire center to be very nice and friendly and easy to work with and helpful .If you had been apprehensive about getting your tires at Costco, because of big lines are long weights, don’t be worried about that. I haven’t found that to be the case and your tire rotations and other services. You can schedule online and cancel online. It makes it really easy.
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November 2022 by Joe P
Service was quick and excellent. Ordered tires online, set up an appointment, and got them replaced all within a week.Cute guy with glasses working the desk has the patience of a saint. Both times I came in, he was dealing with less than ideal people and handled them with grace.
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November 2022 by Ethan Taylor
Called in to see if they can do air pressure for me since it was raining and they said yes. Then i pulled up and the employee Eric said it's only self service even though I just called and checked. Lazy employees
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October 2022 by Eugene Joo
Really bad experienceBought new tires online from themInstalled, they planned to keep my brand new tires …Then when I got them back, they wouldn’t bag them up, and got my brand new car with tire marks in tough spots…