Computers in Lynnwood, WA

“Very friendly and helpful gentleman provided me great information to solve my problem. I was struggling to recover data from a hard drive on a crashed HP laptop. He told me how to get it done and what I needed to make it happen. For no/charge. I will definitely come back when I need these type of services again.”

“I have done business with NCC since the 1990s. I was introduced by my neighbor back then and it is my go to for anything computer related. They have always taken good care of me when I was in need of parts or work done on my devices. The owner is very good and always fair and affordable. You won't find a better computer repair or parts supply store anywhere.”

“I had a problem with my old laptop which I have coverage on through Best Buy Total. It was a hardware issue that couldn't be solved by the online help. It was easily solved by taking it in, then them letting me know what fan to order off of Amazon and a quick return appointment to have it installed.I had had the hard drive replaced a few years ago, the laptop is still super fast and has lots of room left so I felt no need to replace it. I was glad to solve it this way. This policy is my most utilized insurance coverage and I've been impressed with their responses.”

“So I'm surprise by all the 1star negative comments. This my first time at this location. So this is how my experience went. I originally have an appointment to replace my battery since my battery health was 75%. My phone wouldn't keep charge and it would randomly shuts off even on charge and when fully charged. So I walked in I was immediately met by this gentleman (wish I remember his name) I explained to him I have an appointment. He told me to have a seat he will have a tech come over and assist me. Within 2mins a tech came over(again I forgot his name)he pulled up my appointment and asked to look at my phone etc. I forgot to mention that my back screen was also crack(badly). Anyway he explained to me to replace the battery it will be $99 but in order for them to replace the battery they have to remove the screen and he noticed the screen was already separating. He mentioned if while they're removing the screen and it crack, I will have to replace it and they can't replace the front screen without replacing the crack back screen. To replace the front screen will be $249 but to replace everything including the back screen it will be $599 he mentioned. I said "I'm just here for the battery replacement so let's just start there and hope whomever replace the battery can be gentle and not get the screen crack while removing it". He said "okay let me get few things from the phone making sure it's backed up, but let me go in the back and find something out really quick"! I said "okay"!15 mins later he came back and said "So my manager said since the battery is a quality issue they can replace it at no charge". I said "okay now we really getting somewhere". He stayed going through the phone doing what he does then he said "let me go check with my manager about something because I'm not getting any signal from the phone to my iPod". I said "okay"!At this point I'm there for about a hour. He came back about 20 mins later with a little box in his hand. He said "so I got some good news for you, my manager said to replace the phone with a new one at no charge to you so I got you a new device so we can just do the transfer instead". I said "omg this is amazing thank you"! Honestly all of this caught me off guard because going from possibly paying $99 to $249 or $599 to $0 was a hell of a turn considering I'm in a Apple Store where they want to feed you everything for you to pay for everything. Mind you my phone warranty had expired and I didn't have any insurance on the phone or any of that. I was extremely happy with this outcome and while waiting for my phone to transfer from my old phone there were a few rep who stop by and ask if everything was going okay. So it's safe to say my experience was an amazing one and the customer service was amazing to say the least.”