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May 2024 by D L
I’ve had nothing but good experiences at this jewelry store, and it is my first choice for all my jewelry purchases. Seema is the best!
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May 2024 by Victor And kori
The entire staff at Ben Bridge Alderwood was so nice, however working with Jay was the best experience ever! She was very patient and truly cared about the importance of replacing the emerald in a ring my mother bought me over 25 years ago. As an expert Gemologist, Jay took the time to help me find the perfect emerald. She was as excited as I was when I went to pick it up! She also made sure my other rings were secure and cleaned. This was my first time going to Ben Bridge and my first time spending quite a bit on jewelry. I have to say that they have a customer for life! Jay really knows her stuff and has a great personality to match! She truly deserves all the accolades for her outstanding customer service! I’m looking forward to going back to visit her again soon.
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May 2024 by Nick D'Alo
Visited the store today to browse and Sean (Shawn?) was an excellent host!
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May 2024 by Nick Cheng
Every associate at Ben Bridge Lynnwood is great, but my go-to / favorite is Jessica B. She provides an experience that is personable, professional, and knowledgeable. I’m looking forward to continuing to work with her for years to come.
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May 2024 by James Nam
Went to Ben Bridge with my wife to get assistance on a Rolex purchase and to get my other Rolex adjusted. NaNa at the store was so fantastic! Exceptional professionalism, service and knowledge. She was so nice and easy to work with- transparent and friendly. Would 100% go back here for any of our jewelry needs. When you provide great service, you get a life long customer.
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May 2024 by Amanda Tang
Love the store! Nana is the person you should go with. She’s so helpful and knowledgeable with watches, also so patient and friendly. We are so happy with the purchase!
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May 2024 by Matt P
I am blown away by the amazing customer service I received from Seema! The wait was worth it. Top notch all the way. Highly recommend. Thanks again, Seema!
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May 2024 by Shannon Jay
I had the most amazing appointment with Lana Langhauser today. Lana knew that I was coming in to replace an earring back that was lost & she messaged me to make sure to bring my rings so she could check and clean them when I came in. I had 2 employees greet me when she was in the back room and 1 who asked me if he could get a water for me, very nice! I looked at earrings for my second and third piercings & when she came back we talked about what I wanted and then we had fun looking. What a joy she is helping to find just the right pieces! I highly recommend Ben Bridge at Alderwood.
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May 2024 by Toan Nguyen
Katy is amazing, I appreciate her honesty, professionalism and helping me achieve a watch collection goal! I look forward to working with her for all my future jewelry needs.
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April 2024 by Priscilla King-Soto
Katy Church, has been our personal jeweler for years. Always providing excellent customer service and helps us find the perfect piece.
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April 2024 by mahlet seyoum
Thank you so much for your friendly approach Nana, It was fun ?. I'm glad I chose my wedding set with you.
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April 2024 by Toan Phan
I would never believe in making good relationships with your AD in order to get you a watch, but when it comes to Erin, I feel like I trust her enough to share about my personal life. She makes me feel very welcome whenever I come to see her. She is very knowledgeable about Rolex watches. The thing I like her even more is that she never pushes or forces me to buy anything else that I dont need. Moreover, she would never turn me down even though my wishlist is very hard to get (such as GMT, Submariner or Celebration). She always says that she would love to try to get them for me. Of course, I acknowledge that it is very hard. And thank you for that, thank you for being serious working together with me, and thank you for the support. And today, she got me my dream watch, GMT Master II 2 tones. Very much appreciate her hard work to get it for me. Thanks Erin.And another bonus point is about this Ben Bridge location. Everyone knows you and who you are working with. They all always welcome you even though they know you work with someone else already. Today, when I came in to get my watch, everyone stopped by and congratulated me, made me feel even more special. I am looking forward to having more transactions done here in the near future. Thank you!
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April 2024 by Al Led
Great service all around. It was a pleasure working with Katy on finding, ordering the right strap for my Tudor watch.
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March 2024 by Wei Shun Soong
Seema has been an exceptional individual to deal with, and I am truly grateful to have her as my sales representative. She's attentive, friendly, and committed. Engaging in conversation with her is always a pleasure, especially during my visits to Alderwood Mall, where she consistently makes time to be present. Even on her days off or when unwell, she remains accessible, for which I am profoundly appreciative.I was ecstatic to finally acquire the black Submariner I've been eyeing for my upcoming wedding, and I'm sincerely thankful for her extraordinary efforts to secure it for me.
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March 2024 by Ana Guitron
Best experience. Seema was wonderful. She would follow up with me constantly and was very quick to get my dream watch.
