November 2022 by Tara A.
i needed to withdraw my CD at maturity, and asked that they either mail me a check, or transfer the proceeds to my checking account...they refused, and said i needed to come into the branch to physically pick up the check (i've used other banks where this was not a problem)...i was out of state at the time, but they still would not release the funds and rolled it over into a new CD, without my permission...i had to go into the branch when i returned and pay a penalty to withdraw the funds! i will NEVER bank with them again!!