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November 2023 by Sam Cho
The customer service is decent but the seller was amazing. Carter Acura was completely honest and upfront about the purchase of the Acura Integra and explained everything in depth. No shady business or markups in price. I went to Honda Everett and before this and their seller was the exact opposite of this place, an absolute disappointment with shady business practices. Glad I went with Acura.
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October 2023 by Amy Falcon
The best place to shop for cars for women (and, men :)! Staffs treat you with respect and professionalism! We had a pleasure to be served by Mr. Raidar, he is very pleasant and accommodating! Made us feel welcome with Asian way of hospitality, much appreciate it!The trade-in was processed smoothly. Came in with 2014 Nissan Leaf SV, went home with 2020 Tesla Model Y! Sweeet!!! Finance Manager Russ did his best to find a bank that will approve the amount!
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September 2023 by Ali Ganji
DO NOT bring your car to this place or be ready to be ripped off! They just looked at my car windshield water pump knowing that they do not have any part to repair it, and charged me $235 for that!When I talked to the dealership manager, he asked not come there anymore, saying that we do not want to pay! Avoid this dealership!
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September 2023 by Alireza i.
Do Not come to this dealership or expect to be ripped off. Knowing that they do not have any parts to fix it, they just checked my RDX's windshield washer pump, and charged me $235 for that! Avoid doing business with this dealership at any cost!
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September 2023 by Tim Lowery
We bought a new RDX advanced last week. Marco took great care of us during months of consideration driving different models and trim levels and watching inventory. Great dealership experience and nice working with no msrp markups.
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August 2023 by Shelli Leon
I purchased a used car and Radar was amazing and helpful throughout the entire process! I walked in sftet a bad experience next door at another dealership and Radar and Travis totally made my experience a stress free one@
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August 2023 by Genee Garcia
First time buying a car and definitely made the best choice buying my first car here. MARCOS spotted me out and instantly helped me. It’s not always fun trying to pick the right car and right dealership but MARCOS definitely helped me with everything and made my first time buying a car the best experience. I definitely recommend this place and go to MARCOS. He knows his cars and he is genuinely a really good guy! 10/10 would recommend to family and friends.
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August 2023 by Patricia Faison
Radaris the most amazing sales person. He even bought me dinner while I sit here and wait for the paper to process. He was so helpful great information very honest empathize with me, I couldn’t ask for a better sales person!!
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July 2023 by Melody Huddleston
I can not say enough great things about this location. I have been an Acura customer for 10+ years and will continue to be. Over the years I have had my car(s) serviced at several Acura dealerships across the Puget Sound, and this location (Lynnwood) is hands down the best. The service is impeccable, speedy, timely, fair, reasonable and kind. If you are looking for a service department that genuinely cares about their customers you are in the right place. They never disappoint! Special thanks to Khadeejah, your truly a gem.
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July 2023 by Rhonda Dorian
My experience with Camille and Curtis exceeded the highest praise I could give them.I had gone to Acura of Bellevue (don't go bad bad) was given a list of issues needed be corrected asapCurtis reviewed this list. He found that the $2500 was not needed, and if this service was required, Acura of Lynnwood would have charged $1500. I had a feeling I should get a 2nd opinion.Thank full I did. Acura Lynnwood is my go-to!!!Camille stayed in communication her service was impeccable. The best!
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June 2023 by Marshall Kim
I had come here around 540pm on a Thursday and knowing that they would be closing at 7pm, I wanted to efficiently use my time there since there was already a negotiated deal in place and all I had to do was trade in my old car and sign the papers. Connor immediately gave off the vibe of a professional. He was courteous, friendly, knew how to naturally navigate a conversation that could have easily turned into that awkward silence at any point during my time there. It honestly felt more like hanging out with a good friend, who just happened to sell cars. I knew what I was looking for and had already came prepared with some paperwork and knowledge of the car's features, but he seemed to know when to chime in without sounding like pushy salesman. The trade in value of my car was more than fair, especially when applied to the negotiated deal. I was happy, he was happy, the dudes in the back office were happy (probably). He and Richard, the finance manager, expedited the financing process rather quickly and I had some really good conversations with these guys while there was some down time between all the paperwork that was being processed. I'm incredibly grateful to have worked with Connor during this short period of time and even though it was nearly an hour after closing by the time I left, I never once felt pressured by either Connor or Richard to hurry up out of there. That's professionalism at its finest. Thanks again, you guys are truly a gem in the world of car dealerships.
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June 2023 by Amy Choi
I recently had an outstanding car-buying experience at this dealership, thanks to Dave and Justin!Dave was my initial point of contact. He patiently listened to my needs and preferences, providing expert guidance throughout the selection process. His professionalism, patience, and excellent communication skills made me feel valued as a customer.Justin, the sales representative who assisted me during the purchasing process, was equally exceptional. He made sure I was happy with the Integra exterior + interior color, double-checking what's going to be on the lot and informing the time it'd arrive. Transparent and honest process made car-shopping experience less stressful!Overall, the dealership itself is impressive, and the entire team is professional and welcoming. I highly recommend visiting this dealership and working with Dave and Justin for an exceptional car-buying experience. Thank you, Dave and Justin! :-)
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June 2023 by R. Ruben Lopez
Just picked up a '23 TLX PMC Type S from these guys, couldn't be happier. Did great work for us putting together a front end package for the coverage we wanted.Big shout out to Connor for coming in on his day off and making it happen, look forward to picking up that Integra Type-S when they get them in haha.
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June 2023 by Vincent Baldridge
Hello there, I just wanted to take some time to share my experience at Carter Acura of Lynnwood (Service Dept.) I’ve been going here for 3 years since I got my 2016 Acura TLX Sh-AWD in January of 2020. The dealership, specifically the service department is always clean and presentable. Scheduling service is always really easy and convenient. I’ve mostly worked with Camille Lim as my service advisor and Curtis Winterroth II (the service manager) They have been the most professional, transparent and personable people you could possibly ask for when trusting someone to make sure your car is taken care of. Their attention to communication, explaining what your car needs, and making sure everything is taken care of is next level and i’d never take my car anywhere else. Thanks for always going above and beyond for me! Cheers
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June 2023 by John R. H.
The service writer (Khadeejah Musa) is great! During the first routine maintenance service on my 2023 MDX, an issue with the rear window washer was discovered. I was given a loaner car while the repair was made. Defiantly having my MDX serviced through Khadeejah going forward.
