-
July 2024 by Jim Timmons
Always great service.
-
June 2024 by Katherine Taylor
Ordered parts for next day pick up. When I got there, they didn't have them. Said they couldn't find them. Bellingham Napa came through for me.
-
June 2024 by Richard Sanders
Great service
-
May 2024 by Bagheera B
Just wanted to buy a couple of simple items today. Girl at the counter barely reacted to me. No greeting, no hint of friendliness, just enough communication to tell me how much to pay, then turned away. A repeat of last week. Guess I'm making the effort to go a bit farther out of my way to NAPA from now on.
-
February 2024 by Troy Nydam
5 stars to Sabino here! Hey managers and corporate, this is the type of worker you want running these places!When we went in for a battery test and replacement, he heard another worker telling my family he would lend us tools to change our battery in 3° weather. Sabino asked what car we had and knew right away it was a simple job. He offered to help out in 3° weather, not to mention the wind chill. This is customer service. Give him a raise???
-
November 2023 by Denny's Country Life
I like this store, because it's close to where I work, and easy to stop by on my way home. I've spent much of my hard earned money at this location. There are a few people that are always helpful and engage with you. There is, however a few people that treat me like I'm getting in the way of their socializing time. If it's not a simple checkout, and they have to hunt for a part, it's like I'm asking too much. That's literally their job! Find parts!! One of them (I won't mention names, but his name is spelt unconventionally) pretty much treats me like a second class citizen. He very clearly does NOT want to help, and for some reason I always get stuck with him. I'm a very nice person, always show respect and practice patience with him. I have no idea what his problem is, or if he treats everyone that's not his friend from high school, like he treats me. I've seen him be nice, and playful, but it was with his friends and co-workers. Then I get to the counter, and it's like I stole his puppy or something.. took his video games away for bad grades. It's really unfortunate though, such a great location.
-
November 2023 by Cyndi Ackerson
I won't ever deal with Everson ever again. But the lady named Tiffany at O'Reilly's in Lynden, WA was the nicest people and she put my faith back.
-
September 2023 by Johnny Sires
This is a review for the Lynden O'Reillys' only as I don't frequent the others often. The staff is always friendly, great selection of parts in stock and usually can get whatever they don't have by the next day at noon. Most parts have a high end or cheap equivalent to choose from. Standard or lifetime warranties etc. Perfect place for a guy like me to go if he needs something now. They also price match with their competition if you didn't know. ?
-
August 2023 by Jesse Burbridge (JBurbster)
Great place to shop they make sure they do what they need to do to make you happy
-
July 2023 by C R
I would like to have the true manager of the store reach out my husband was in there today looking to make a purchase at which time while he was shopping he heard the two employees go behind the counter and start making fun of him. So he left without purchasing anything he was about to spend about $150 in your store.Tiffany the manager was a part of this situation as well as whatever male employee was at the desk that dayYou can respond to this review let's just make it public, I will no longer come to the store for any of my mechanical needs.
-
July 2023 by Brad
Had the battery we needed for our Honda's remote
-
May 2023 by Forrest Pinnell
Just got a low beam light from this location and teejay was very helpful and installed it for us. Than you for the awesome customer service.
-
November 2022 by Ryan Henken
Not helpful at all! They don't have a book anymore to find out what wiper blades you need ( I asked) they have a QR code to scan. What do you do if you don't have your phone? Was very disappointed. Normally I would install my own wiper blades but I made the kid do it and he had to go ask for help. I hope they stay on!
-
August 2022 by Benjamin Sanchez
very well attended, thank you
-
August 2022 by Daniel Rodenberger
Always trying to be helpful
