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July 2024 by Sasha Olenpeva
Ash was absolutely amazing Harry treated me with utmost respect and made sure that I had everything that I needed
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July 2024 by Christopher Reeves
Friendly and willing to go the extra mile to help you out.
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July 2024 by Richard Brown
Scott should be fired; his lack of basic parts store skills is only outshined by his lack of personality and customer service skills! On the other hand, Jason was great. I could tell he holds that store together. During the 15 minutes I spent waiting, he was the only one answering the phone and running around helping everyone he could. Now, as for why I even came in, I needed a water pump gasket. I called and talked to Jason on the phone; they had one in stock. When I got Scott in the store, he had a hell of a time looking it up and somehow could only find the more expensive one that needed to be ordered. He even told me the other guy lied to me! Frustrated, I left without the gasket. In the parking lot, I called back to the store and talked to Jason, who had no problem pulling it up. When I went back into the store, he was able to sell it to me without issue. Scott, however, had nothing to say—no apology or acknowledgment whatsoever. When I asked Scott when his manager would be working, he claimed to be the manager.
5 stars for Jason
0 stars for Scott
1 star for O'Reilly's for hiring Scott
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July 2024 by Cesar Blanco (guss)
Employees are very helpful and polite.
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June 2024 by Kimberly Bales
Top notch customer service.
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June 2024 by garth north
Love this place
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June 2024 by Ryan
Heck yeah we like O Reillys. Helpful folks if you're not a jackass.
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May 2024 by Sabrina Alexander
Went there because a headlight was out, thought it had been less than yr but wasn't but Ash took care of me still and put the lights in for me. Great and efficient service!!
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April 2024 by Paul Jameson
Big guy name Nick at 15 Ave longview wa store help me with new wipers for my Silverado. One didn't want to come off and other didnt want to go on. Take that dude to lunch for being a huge help.
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April 2024 by Jasper Jones
Good prices friendly staff
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March 2024 by Natalie C.
Went into get a new battery as we do every year for a new car. The gentleman at the counter was the most helpful we have ever had at any location. I highly recommend this location for all the car needs!!!
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December 2023 by Tara Noteboom
The manager went above and beyond the call of duty to help me install a headlight! It was raining pretty heavily, dark outside, and a little tight for her to get her hand in to replace the light, but she installed it with efficiency and ease. I'm so thankful to be safe on the road because of her kindness. Highly recommend this place!!!
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December 2023 by Adam Blagg
These guys are great ? they really know their stuff and they are very helpful
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November 2023 by Tammy Wood
I have always like these guys here at this O'Reilly. Been a faithful customer for 15+ years. And I will keep going to them for my parts and other vehicles needs. They're good people
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November 2023 by Bob Grazioli
At 15th/Hemlock, walked into store. No greeting or can I help you? Couldn't find what I needed so I left. Auto Zone down street. Greeting when I walk in, asked can I help you? Found what I needed, opened an account. Left happy. Think about it folks?
