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September 2024 by Stanislau Krupin
Long story short. When we were picking up the car we noticed gap in the bumper and advisor told us “this is the best we can do”, alignment is off and they can’t seem to figure out why and will not work on the car because supposedly Insurance said the car is done. (Can’t even try to tell insurance that car is not done yet) Called Mackins main office, Tracy told me she will message their regional supervisor, I called her a week later again and she said she will resend that message, now it’s been almost a month and I still haven’t heard anything back. Poor customer service.
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August 2024 by David Palmer
Great communication, flexibility, coordination with the rental car agency, and flawless work!
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August 2024 by Krista Weitzel
Awesome customer service. Great staff! My car looked like I just drove it off the lot! If you need repairs, Mackins is the Best!
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August 2024 by Judith Willliams
Staff was awesome, knowledgeable and repairs were done before original time estimate. Car is gorgeous! Would highly recommend them.
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July 2024 by Bernadette Bodle
This is a pleasant place to do business from the first time I was greeted coming through the door through the estimate work and delivery of my vehicle they coordinated my rental vehicle, dropping off and picking up my vehicle.I would Highly recommend them ‼️
Did I mention my truck was spotless inside and washed ??
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July 2024 by Tony Benson
Staff is very friendly and helpful. Made to process very easy. Highly recommend.
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July 2024 by Kris Warner
Had a quarter glass replaced here recently. Service was timely, staff were polite and professional, vehicle was returned spotless. I'll be going here for future needs!
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June 2024 by Rebecca Poole
This place is amazing! They are so kind. The office is so clean and comfortable. I was very stressed about the car accident I was in and they handled everything so smoothly.
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June 2024 by Claudia Swapp
Thorough work and great communication!
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June 2024 by Melissa Cierley
Wonderful quality work and quick turn around time. I highly recommend them!
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June 2024 by Melissa Mmm
Great job fixing up my car so glad I choose a good company with good people it's a very personal experience u aren't just a payment
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June 2024 by Trish Meyer
Loved the employees and their shared love and value of my car. It was returned to me like it was brand new! Cleaned the inside of my car as well! ❤️❤️❤️
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April 2024 by Cheryl Spencer
Courteous staff...great repair work and was done in the time promised
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April 2024 by James Harlow
Great customer service and very good service
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March 2024 by Ben Porter
Great repairs awesome service
