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October 2023 by Nic
Very knowledgeable and experienced. Dustin and his team are fantastic. Couldn't recommend them enough
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August 2023 by Dusty McClain
Awesome experience! Customer service was five star and they did a wonderful job!
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March 2023 by Christina Sickler
My husband just purchased a canopy for his 2019 Tacoma from here. Everything from the initial purchase to the install was fantastic. They were very upfront and honest when it came to turn around time and pricing. When the canopy came in it had a small blemish that they showed us right away. They offered to either give us a discount or send it back to the manufacturer and we would wait for a new one. We opted for the discount. They made sure to go over everything with us that we needed to know after the install. We’re super happy with our purchase and will be back if we need anything else for the Tacoma!
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March 2023 by Jacque D.
Quick and very communicative. Had the interior of our Jeep Wrangler lined. So far so good.
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January 2023 by J M L
Got my Line-X sprayed in and tonneau cover installed yesterday! The team exceeded my expectations and Jennifer has a great knowledge base and experience in the automotive and coatings industry. I'd definitely recommend using them!Thank you!ML
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January 2023 by Diane T.
Bought a canopy...Leer, needed warranty work. Was discouraged to go that route. Dustin said he would just hang up on me if I called to get any updates on the work from Leer. Jennifer installed my rainguard incorrectly and actually marred the trim on my 2022 f250. First scratch....good job! Got back my canopy. The back window would not close correctly due to improper adjustments. They never got back to me when I emailed them over a week ago. I adjusted myself. Terrible customer service once they got the $$. I recommend finding a different vendor.
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November 2022 by NW BIGFOOT
Let me start by saying, now days finding excellent service, product and quality workmanship with integrity is straight up becoming non existent. The folks at LINEX of Longview are the full package and have my full appreciation. My truck has a 20 year oldLINEX sprayed bedliner that was heavily used and was seperating from where the bed welds are the rest of the bed was still in good shape once cleaned. I asked if they could repair the troubled spots and was told yes and there process of doing so along with the cost. So I made an appt. They got me right in and went to work. Finding rust damage under the troubled spots meant more work and effort than what was expected Instead of me getting the run around and excuses I got above and beyond service they took there time to do it right! After repair and prep the bed was re sprayed/rejuvenated and looked new again without defects I was curious as to how much extra the cost would be and the cost was same as stated prior to the unforseen issues. All in all this being our 2nd truck they sprayed for us they will always get our business.Thank you all very much for being a respectable business.
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November 2022 by George Ford
Best upgrade / improvement we’ve ever done to our company truck. Looks fantastic!
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July 2022 by Brittany Sager
Amazing customer service. Went in looking for steps for my lifted truck, Jennifer was super great and helped me find exactly what I was looking for! Day on instal was super easy and seamless. Would 100% recommend them!! Thanks for the amazing customer service!
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July 2022 by Ken Ingalls
I really wanted to give you 5 stars for the work you did spraying the bed liner for my new 2022 Ram Power Wagon because the workmanship was great but the way I was treated as soon afterwards as I had paid for the service by accusing me of, as you put it “Bad Mouthing” your business to another gentleman who was waiting with me for his 23 year old F150 to have new running boards installed just because one of your employees thought he overheard me say something negative about your business because you had refused to install a new canopy on my truck because the manufacturers you were certified with would not allow it for Ram Box fitted trucks ( as was explained to me by Jennifer the week before when I scheduled the bed to be sprayed, which I accepted the explanation at that time) When in fact I was just having an innocent conversation with the other waiting customer about canopies in general and that there was a system designed for Ram Boxes that I had found on the internet that would lift your canopy up off you Ram truck in 45 seconds with the push of a button resulting in being able to access my Ram Boxes. Never once was mentioned anything about your business wanting or not wanting to install it for me or any other reference to your business. I was very embarrassed by the whole situation and challenged the owners to call the other customer I was sitting with and verify the truth of the matter that I gave them.After leaving there I wondered why they would challenge a 72 year old well mannered customer like myself even if their miss information had been true?Only thing I could come up with is they let their egos get the best of them and that is why I’m only giving them 3 stars. I can only hope they leaned something useful here going forward that good performance is more than just doing the task well they were hired for, it is also how you treat your customer/fellow man.I appreciate the owner taking the responsibility for his action explained in the review. The only other problem I had of a logistical sort was there were no cups available in your waiting area for customers wanting a glass of the cold water you keep in that area. Would have been nice having a drink during the 3 hours I was there.
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June 2022 by Brandon
Excellent service, well beyond expected! Jennifer was incredibly helpful, friendly, knowledgeable and accommodating. She communicated well, often and proactively.They offered assistance returning my truck while I was out of town so it would be waiting for me upon return. This required them to work outside their normal hours and saved me both time and inconvenience.When I could not find a way to attach my existing awning to the new roof bars they gave me new bars, for free, that did facilitate my awning, allowing me to keep the awning, and installed the new bars, also for free.Any questions I had were promptly answered, even though some inquiries were unique to my vehicle and required Jennifer’s time to research, which see did with a positive attitude and helpful demeanor. I was never made to feel that my questions were d*** or that I was asking too many.I often felt like I was their only customer (which I wasn’t) given their dedication and determination to ensure my needs were met.I considered working through similar businesses in Portland, which is closer to me, but can’t imagine receiving even half the level of service. The decision to work with LineX in Longview was definitely a good one.The products (truck bed canopy, bed liner and roof rack bars) are great and well-installed.Highly recommended.
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June 2022 by R Howard
Great toy store for guys with pickups, wanted to add had a hard time finding gas struts for truck work box, they found them within two days, awesome service
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February 2022 by Chad B
I just had my 2021 RAM linex-ed and am already very pleased. The service is very good. Jennifer communicated well with me during the scheduling process and was very polite and approachable all throughout my experience there. Dustin was also quite helpful and easy to talk to. When I was discussing a fitment issue with my tonneau cover that I was having prior to this service done, Dustin took the time to explain how I could fix the problem and gave me some shims to take home free of charge. He gave me other advice regarding the cover and gave me a good feeling that quality service still exists in today's busy and chaotic world. My truck was completed very quickly too. It was done in about 2 hours! The linex product and install is great. The edges are very straight and clean. I'm sure I'll be enjoying the durability in coming years. I'll post some photos soon. Thank you Line-X of Longview!
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February 2022 by randy ridenhour
Great products and customer service! Staff did high quality work in a timely manner. Highly recommend!
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December 2021 by Jerald Meiers
As if it beamed up, on vehicle ! Almost done, by time I set down. 1 cup of Java later, done !
