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January 2024 by T-roy Hilker
There is no onsite. You need to change the listing
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December 2023 by Mario Beltran
Delivery driver left package at the bottom of the stairs of a two floor non-private apartment complex because they were incapable of lifting a 30 pound box up the stairs. Don’t hire drivers incapable of lifting packages heavier than a pack of socks, thanks.
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December 2023 by RC Daly
Very fast service in and out!
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October 2023 by Fay Latham
They showed up when I was told they would and took my package
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August 2023 by Cheryl “CozyCottage”
They work as fast as they can in there, even with a line they move pretty quickly. All of the employees seem focused and good at what they do.
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August 2023 by Wayne Harper
Great place to mail stuff out
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July 2023 by Andrew Langford
My recent experience with FedEx left much to be desired, with a myriad of issues that overshadowed the efforts of one exceptional delivery driver, Josh McCoy. While Josh's professionalism and dedication deserve praise, the overall service provided by FedEx fell far short of expectations.First and foremost, the main cause of frustration was the lackluster customer service and communication from FedEx. Dealing with their customer support proved to be a daunting task, with long wait times, unhelpful representatives, and a general sense of indifference towards resolving issues. It is disheartening when a company of FedEx's stature fails to prioritize effective customer support.Additionally, the tracking system employed by FedEx was unreliable and often provided inaccurate or delayed information. This lack of transparency and real-time updates left me feeling uncertain about the status of my deliveries. When attempting to seek clarification or updates, the process was met with frustration and unresponsiveness.Furthermore, there were instances of mishandled packages and damaged goods. Despite adequate packaging on my end, some shipments arrived in poor condition, raising concerns about FedEx's handling and care during transit. The lack of accountability and resolution regarding these incidents further compounded my disappointment.However, amidst the disappointments, one shining light was Josh McCoy, a FedEx delivery driver who consistently demonstrated professionalism and commitment to his role. Josh went above and beyond to ensure timely deliveries, providing a friendly and reliable service. His attention to detail and care for packages were commendable, and it is unfortunate that his efforts were overshadowed by the overall shortcomings of FedEx as a company.In conclusion, while Josh McCoy's exceptional service deserves recognition, my overall experience with FedEx was highly disappointing. The lackluster customer service, unreliable tracking system, mishandled packages, and damaged goods overshadowed the efforts of even the most dedicated employees like Josh. It is crucial for FedEx to address these systemic issues and prioritize customer satisfaction and efficient operations. Until significant improvements are made, I would caution others to explore alternative shipping options to avoid the frustrations encountered with FedEx.
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June 2023 by Deb Sprencel (QB's mom)
Every time I go to the Fed Ex in the store, I'm not even acknowledged for at least 10 minutes sometimes longer, I'd love to be able to leave and go somewhere else" but it's the only ground fed ex in town ?
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March 2023 by Nick Crommie
Went in to drop off a FedEx package. I needed some tape, to seal said package. Didn’t think that’d be a big deal since it’s a FedEx pick-up/drop off. But no, I was met by what seemed to be a very off put, hates his job, hates his life kind of manger dude at the photo desk. He didn’t want to let me use his tape. Said I had to go buy a $8 roll myself. Hard pass. Especially with his vulgar attitude. Will be calling their corporate.
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March 2023 by Dylan Harper
Incompetent staff or outdated equipment? Came in with a QR code to send a package and it can’t be read… they have a QR code scanner but my code provided is to “complex”.
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February 2023 by Kerry McGinnis
Receiving a package that's not mine and FedEx will not answer my phone call! Keep getting automated messages .will not let me speak to an agent.
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December 2022 by Shana Stewart
So convenient to be able to have this service so close to a freeway!
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December 2022 by Andrea Wood
Employee was pleasant, friendly and helpful. Great experience
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July 2022 by Amy Hall
These guys go the extra distance! Have been a regular -almost daily- customer over a year. Very professional and helpful.
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February 2022 by Mrs R Jackson
So here’s what I don’t understand, and FedEx customer service cannot seem to answer this question…why are my packages bouncing around the US going from one damn facility to another rather than just getting shipped to where they need to go? If you saw how my packages jumped around, you’d think it was ridiculous. Three packages , three different delivery dates, and all they can say is they are experiencing a large volume in shipments. Here’s a thought….HiIRE MORE DRIVERS!!! The problem is, they give premature delivery dates, can’t meet that date, then it goes pending for several says, get another date, can’t meet that date because the packages are barely departing the facility, then it goes pending again for several more days, then you get another date expected to be delivered. Don’t hold your breath though because you may not get it, and this is the problem I am having with FedEx. They are a joke and need to get it together or get out of business!!! I hate FedEx!!!