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July 2024 by droppinloads 09
No where does it specify that propane fill ups close at 7. Your employees would rather sit on there phone and deny service
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February 2024 by Liz N
I have been coming to this chevron for years. Never again, simply because the workers aren’t properly trained on the liquor and cannabis laws and are refusing to sell lighters to people under 21 stating it’s a law. No I won’t be back, just went down to the 24hr chevron and got what I needed. Unfortunately had to go out my way. I actually called back and talked to the manger because of how I was spoken to. Sad. I think they need new management and new people who are actually nice and know what they’re doing.
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October 2023 by Wayne A.
Recently had Jacobson's repair my truck. They got me in quickly and the repair cost less than I had figured on. We have been using them for years and this last repair made me realize that I'm really glad we deal with them!
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July 2023 by james minor
These people have no business working at this place both the manager and other male employee thinks it's appropriate to talk over you so your unable to talk or say what's going on. Went in on a Sunday for gas and drinks paid 64.87 go out to pump the gas it only pumps 15 cents, the girl working the counter comes out and says oh sorry your card was declined I think that's odd I just transfered money she says I can pump gas but to come in and pay so I do the fuel ended up being 73.01 for a tank of gas I go into pay a second time I proceed to show her my transaction online that I was charged for the gas and the drinks she says no it will be back at end of day. So Monday comes around still no money on my card I proceed to call the store again this time it was a guy never gave me a chance to talk or anything just kept saying nope nope nope to where I was unable to talk. I call my bank on Monday they proceed to tell me that Chevron charged me twice once for 64.87 and again for 73.01 my bank emails me stating the charges. I call Tuesday morning this time there's a manager there named Lenny I believe again I get told they didn't charge my card I try to explain he rudely kept cutting me off as to where I was unable to speak . So only option now is to contact corporate and the BBB hopefully something will get done that way. If you don't want money stolen avoid this place at all costs.
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June 2023 by James M
These people have no business working at this place both the manager and other male employee thinks it's appropriate to talk over you so your unable to talk or say what's going on. Went in on a Sunday for gas and drinks paid ***** go out to pump the gas it only pumps 15 cents, the girl working the counter comes out and says oh sorry your card was declined I think that's odd I just transfered money she says I can pump gas but to come in and pay so I do the fuel ended up being ***** for a tank of gas I go into pay a second time I proceed to show her my transaction online that I was charged for the gas and the drinks she says no it will be back at end of day. So Monday comes around still no money on my card I proceed to call the store again this time it was a guy never gave me a chance to talk or anything just kept saying nope nope nope to where I was unable to talk. I call my bank on Monday they proceed to tell me that Chevron charged me twice once for ***** and again for ***** my bank emails me stating the charges. I call Tuesday morning this time there's a manager there named ************ believe again I get told they didn't charge my card I try to explain he rudely kept cutting me off as to where I was unable to speak . So only option now is to contact corporate and the BBB hopefully something will get done that way. If you don't want money stolen avoid this place at all costs.
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May 2023 by David F.
Traveling between Seattle and Eugene on a Saturday, our car's battery indicator lit up, so we drove into Les Schwab to see if they could diagnose the problem. They indicated that it was a bad alternator and suggested that Jacobsen Chevron might be able to help. We drove there, the mechanic confirmed the diagnosis and said we needed a new alternator. While we sat in their air conditioned waiting room they ordered the part and installed it in an hour. They even vacuumed our car floor. The whole process at Jacobsen only took and hour. They are kind, efficient and skilled. We highly recommend them
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March 2023 by Melissa Dorris
Went in to use the bathroom. Got gum so I was being decent and was a customer. Paid. The girl today said $1.25 for the gum. I gave her a five. She gave me back $3.50 which should have been 3.75. I addressed it. She gave me .15 back and no receipt given. I said “whatever” took my gum, grabbed a piece. Chewed it, hard as a rock. Look at the expiration… it expired in 2021. This place is garbage.
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September 2022 by Mike Basom
I use this repair service on a regular basis. Last year the alternator needed replaced. That was Sept. It's now August and pulley on the rebuild was going out. Warranty is 1 year and they honored it, no questions asked. No charge, invoice balance $0.00 includes labor. I didn't pay a dime. Wow! Saved me plenty! Thanks guys.
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April 2022 by Imani Love
**Terrible customer service**I called the other day to get a quote on the windshield wiper installation, employee who answered the phone was very quick, as well as rude. Didn’t want to answer general questions. They guy was being a smart A$% the whole time. Better off going to Jiffy Lube on 15th Ave!! They have great service Very affordable and just all around great guys.
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October 2021 by mary taylor
They offer propane service but apparently only when it's convenient for them.
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March 2021 by Tammy L.
I would give no stars if i could thw man that i delt with was one of the rudest persons ive met that has to deal with the public first off my daughters car got stolen and the person wrecked it so jacibsons were the ones that towed according to the police si we went there to ask him where is was so we could look at it. Well he refused to tell me where tye car was like it some big secret and told me to co.e back on monday when his towing company was open that he would talk to me then and no sooner but the way he talked to me was short and rude and i will NEVER EVER voluntary do business with that company he was so so nasty he talks to you like your beneath
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June 2020 by Cameron Hunsaker
I came in with a flat and they took care of me very quickly and gave me a good estimate on mounting new tires. Very happy
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December 2019 by Stephani Rahier
Staff are amazing! They are honest with what’s wrong with your car and try to fix it quickly so you can go about your day.
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May 2019 by Aubrey Adams
This shop does good work and has great service.
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December 2018 by Stephanie Meents
You know how when you get food from gas stations the ends are hard. Well not here. The place is great, and the people are woundering.
