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January 2024 by naomi brand
Several months ago, I wrote a scathing review. The owner reached out, telling me to contact them to rectify the situation.I called and spoke to Darren, the manager.He was communicative, professional & helpful. He righted the situation.I would definitely go back if my vehicle needed any work.Thank you, Darren
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December 2023 by Jason Friend
Brought my pickup in because I had caused some scratches on it driving into some rough bushes. The scratches seemed deep and I had a detailer try to get them out without any luck.Jake looked at the truck and let me know that while he could paint it probably was not necessary. He let me know that a good detailer could easily get my scratches out. He took me over to a detail shop (Clean Machine) who did an amazing job and made my truck look like new again. They literally saved me an insurance claim and thousands of dollars. They could have easily taken advantage of the situation and painted my truck but instead did the honest thing and got it fixed for far less and without having to repaint.Because of that - any time I DO actually need a collision shop I will be back! Thank you Bud Clary paint and collision and thank you Jake.
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November 2023 by Mike Hoover
Very nice people to work with , Mark kept me updated .Repair looks great color matches perfect !!Delivered on time and was clean .
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October 2023 by Charles Neitzel
Repairs was great. Communication was terrible. I had to call for update. Then I never received a call when car was complete. My insurance called me and said "my car has been completed week ago and if you don't return the rental. You have to pay for it." I was at work. I was a hour from the shop. I had to rush my job.This shop told me that they called. (Great) Why did I not receive a voicemail? Personally. I think this shop was trying to claim more money for storage of my car. I don't know, but The paperwork that was in my car said that repairs were completed on the same date I had to pick up my car.I am very unhappy with my customer service. This shop will definitely be my last possible choice
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October 2023 by Fletcher Hunt
The truck was promised to take 10 days to repair. It took 32 days. There was not communication to us about why the delays until we reached out to them. Had to cancel a vacation because we needed the truck to pull our 5th wheel. When we picked up the truck, they failed to align the 5th wheel rails properly which would not allow hitch installation. Further delaying our full use of truck for another 14 days. On the positive side, they did a nice job on the fender repairs and paint match which perfectly matches the rest of the truck.Services: Painting
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October 2023 by Lucy A.
Diane at the front desk was so helpful. When I called, she got me in for an estimate the next day. Sky was amazing. He looked at my cars spoiler which was loose and determined it just needed a couple of bolts and had it fixed right then! I was in an and out of the shop in 22 minutes. They charged me nothing! Great service!
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August 2023 by Jodie Smith
They did a great job at keeping me updated on parts being shipped in and as to how far they were on my vehicle! Mark and his team are amazing!!Services: Painting
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July 2023 by Richard Kirkpatrick
Jacob Petty went above and beyond. I really appreciate his patience and willingness to accommodate the nuances that my repair required.Service: Body & Trim
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June 2023 by Baudelio G.
worst fucking place to take a car or truck. 3 months of bs and stilling have problems with my truck and waiting. don't wast your time with this shop!!!!!!!
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March 2023 by Shawna Thom
Bud Clary is great. They worked on my car and it was done in record time,and they even cleaned the inside of my car. That was a fabulous surprise! Mark, the man who worked on my car, was very nice and kept me informed. The only thing is, I had to wait 3 months to get my car worked on.Service: Body & Trim
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February 2023 by MrTDS
Preferred shop for my insurance allstate and I am not happy with the repairs pertaining to the paint job. It is horrible not matching. The head light was also damaged and they will take back in to replace it. I pointed out two cracks in bumper that appeared to be from removing the bumper, hopefully that and this paint job can be fixed. I can definitely appreciate the owners response below and will gladly allow them to fix these issues and will update review as the completion is complete.
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November 2022 by Kacey Rippentrop
Mark was a great person to work with! Everything was timely and all my questions were answered promptly and he kept me updated throughout the process. I was hit by someone with Allstate insurance and it was an absolute nightmare to work with, but Bud Clary was amazing and made the experience smooth and I will definitely use them again for any body work or repair!!Service: Body & Trim
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November 2022 by Ian W.
This last winter I took my truck in for a collision that occurred. Dealing with insurance is a pain as anyone would know who has dealt with it. Got an estimate from Bud Clary P&C. The listed a bunch of stuff that needed to be fixed. Sent the estimate off to insurance. After I got my truck back a bunch of things they said needed to be changed they never did. There is more that needed fixed or changed that they said they would and didn't. I could have done it all myself for less. They still have parts they were suppose to get to me and haven't. They are dishonest and would NEVER suggest them to anyone. Go somewhere else! They will scam your insurance company to get more money and do less work.
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November 2022 by Dani Manning Foster
I had front end damage on my car and my fog light fell out of my Subaru. Bud Clary said what date to bring it in and they had it back to me absolutely in pristine condition before the due date they had told me. I was very happy. Customer Service is a dying art. I was very happy with the customer service I received it but Clary auto repair shopServices: Body & Trim
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October 2022 by Dakota Wilson
Jake had our Subaru in and out of the shop in less thank a week and our bumper looks amazing!
