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August 2024 by Samantha Pettigrew
I received important documents clearly marked DO NOT BEND which were folded to fit into our mailbox. The envelope should have been placed in the larger package mailbox, delivered to the door, or left a slip to have us pick it up at the post office. It is very inconsiderate and lazy.
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May 2024 by Brett Goodman
Pretty tough to get in contact with these guys. Super frustrating
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May 2024 by Jeremy B
I stopped here to get some stamps.
The blond lady up front was helpful and friendly.
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April 2024 by adam kirk
I went here Saturday to ask about how to mail a package to someone else and how I would go about doing that and the lady at the front desk with the purple hair just gave us additude like we were inconveniencing her for asking her a question. It is literally your job and the least you could do is show some respect to customers.
The u.s portal service is horrible, do not rec
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March 2024 by Suzie
The personal has a very defensive. Don’t ask a question you will get a major attitude. Very unprofessional!!!!
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February 2024 by Ar So
Friendly knowledgeable staff.
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December 2023 by Annika Larson
What a HORRIFIC location. Absolutely horrible. The woman at the front who is typically there all week is an absolute witch of a human. I’m absolutely going to contact the head of the USPS in Liberty Lake over this: I had a package that was sent back to this location because the apartment number wasn’t on it (no fault of my own-I have proof in the email order that I put my apartment number for both billing and shipping). I headed to the post office to pick it up and she claimed it was still on the truck. Then said “he isn’t back yet.” So I just looked at her and asked when I can come back for it because it says it’s been delivered back to their office and is NOT on the truck. She then randomly grabbed my package and told me I need to put the right apartment number. I tried telling her I did and I didn’t even have a second to ask how she knew where my package was and WHY she claimed it was on the truck still though she knew exactly where to find it. It was literally sitting behind the desk as she told me it’s still on the truck-this is a Christmas present also. Then just kept shaking her head at me and telling me I didn’t put the apartment number down.She’s been a nightmare before and still is. Unbelievable.
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December 2023 by Karl
Got a first notice marked as final notice on 11/10 for a package was being held at the post office for pickup. Notice stated it would be sent back after 11/16. Went in first thing 8AM on the 16th to pick it up and they had sent it back on the 15th. Was told it had been sitting at the post office for over a month. Would have been nice to have actually gotten a first notice or second notice that it was there. The package has been sent back and I was told “sorry”. Based on the other reviews, this looks to be kind of the norm.
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December 2023 by Jeff F. Olson
Always helpful when needed.
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October 2023 by David Babington
The options offered on the automated phone didn't include what I needed (replace a mailbox key). I try calling- but they don't answer the phone. I've lived in different areas of Washington state and used various post offices. This is the worst.
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September 2023 by Marisa Gerrells
If I could give negative stars I would. This is the worst customer service and post office I had ever dealt with. The amount of unprofessionalism and negligence is beyond what any service should have, especially a place that handles our mail. I have had so many issues where I have been told my address was incorrect and have my mail not delivered, when it has not changed in 5 years. It is unacceptable.
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September 2023 by Emac
Postal service
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September 2023 by abigail allbee
My post man can't get get my addresses right. I receive mail from another street. Then my packages don't get delivered. Your going great so far 3 packages ordered 3 not received. Please start paying attention. It is my medications to keep me alive. I need to know if there is a way to resolve this. I have enough issues with my health i dont need more. After 3 years they are still incompetent screwed up 3 times this week I am impressed
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September 2023 by Apia Togimau
Amazing staff at this Post office
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September 2023 by Trevin Irby
Terrible service
