10 AM - 5 PM
11616 E Montgomery Dr. Bay 31, Spokane Valley“I'm so happy I discovered Ink to Media! I live in Orofino Idaho, and Justin's beautiful work makes the three hour drive 100% worthwhile. Excellent printing, stretching, packaging... Justin takes time to answer my many questions, and is very easy to work with. Too bad I can only use five stars, as he deserves a whole lot more!”
“Took my (very) old PC in for an overhaul to improve speed & performance. Mat took extra care and spent many hours attempting to get my PC to accept the new hard drive I wanted. That part worked, but in attempting to clone the new drive with the old one, he found many corrupted Windows files on my old drive. Long story short, I decided to buy a new PC from him. He had one in stock, loaded it up with the data he pulled from my old drive, and I'm up and running (mostly) within 24 hours. With techs like Mat, I'm always going back to Staples!”
8:30AM - 6PM
13221 E 32nd Ave Suite 1, Spokane Valley“I recently discovered Valley's Post Prynt'n Ship as I was looking for a UPS drop off point close to me. When I first arrived, I had several very large packages that I needed to ship, and Mark was extremely helpful and accommodating. I have had to drop off so many packages at one time that other drop off locations wouldn't allow me to leave them all, but Mark has always helped me and made sure my packages were picked up. Every time I have something to drop off, they know my name and always greet me, and I think that is hard to find sometimes these days. They have also assisted me with international shipments and the requirements, some of which I was unaware of, and I have never once had an issue with any of my shipments. The friendly professionalism as well as it's convenient location is why I love this place and I am very grateful to have this as an option for my shipping needs, thank you!”
8AM - 7PM
212 N Sullivan Rd Suite E, Veradale“Incredible service from Perry, and the rest of the team. Went above and beyond on a busy week day to make sure all customers were getting serviced quickly and effectively. Helped me send out 2 packages to 2 recipients, after completing, I left but soon forgot to add something on the packages, he was quickly able to help me open up the sealed packages and double check something, and then reseal them in new Fedex mailers. Very professional!”
“Wow! I have never received such great customer service in a store! Each employee was very informative, respectful, and helpful! John, took time to shake my hand and greet me in the store. John was very down to earth and professional. The level of customer service was beyond what I ever expected. I found what I needed in a matter of time! I highly recommend this store over staples.”
“Really great service with quick and direct answers to questions. Had a larger job to get done and they set a reasonable timeline and committed to getting the job done, with the owner saying, “We will get it done if I have to come in and do it myself.” Very rare to have such great customer care these days!”
“This UPS store location in the greater Spokane area is the best one of I have used for services so far regarding consistent positive customer service from staff, staff going above and beyond to save me money on shipping packaging and ensuring I receive the most affordable shipping method, for being reasonable with shredding, for providing receipts after dropping off an Amazon return and letting me know I have to write down the item description on the receipt because UPS store doesn't provide that information on receipt.I want to give a special thanks to this location as well for helping me with packages into and out of the store, placing items on the counters and shredding when my disability and chronic pain makes these actions difficult or impossible - the staff here do it without me having to ask and really act polite and positive, it sure makes up for the poor experiences I often endure throughout the day.I have also seen feedback that the Grand Blvd UPS in Spokane has great customer service.Also Postal Annex has very positive, effective staff and I've never had any issues receiving or shipping packages from there although their prices are a bit higher than UPS stores and FedEx stores.One aspect about Postal Annex for senior citizens in Spokane is that this postal services provider has a very large parking lot with lots of space that makes it much easier and safer for senior citzens and disabled persons to navigate through and park in.I have been going to the Liberty Lake, WA UPS Store location for over 2.5 years now and all of the women and men that work there are consistently respectful, effective and fast, cost effective to their abilities provided by UPS services and just very friendly all around.I had a UPS store location in the middle of Spokane that does not live up to this staff's standards to the effect that I will go out of my way to complete services at this location for customer service, cost effectiveness and speed while receive my mail elsewhere for convenience of location.I have never had a package not arrive, go missing or not be shipped on time out of this location but I have had that issue numerous times at one in Spokane.I will say that some services are cheaper at USPS, sometimes FedEx and almost always cheapest at Office Depot.I find USPS across the board far worse customer service and tracking wise so I only have to deal with them if desparate.Definitely compare shipping costs with FedEx.If you do copies at FedEx, check to make sure their copiers are charging you for black & white - I caught on that I had been frequently been charged for 'color' when my pages were definitively black & white for a long time and FedEx would not reimburse me.They said 'the copiers are so sensitive that they often read color when there doesn't appear to be any' which I just have a very hard time believing with the copies I made that were strictly black and white. FedEx in regards to copies, faxes and internet use charges are much higher than I believe Office Depot on average (also Office Depot is open later).The issue I had with FedEx charging color price for clearly black and white documents and refusing to refund me seemed very scammy.Office Depot in my experience so far does tend to provide cheaper office and project services.”