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December 2023 by Brit K
Ellie was unbelievably condescending and rude. The interaction was so unpleasant that we have opted to take our banking elsewhere.
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November 2023 by Shelby Lynne
Tamara, is a very unprofessional manager. I would think that someone has to uphold a certain character to retain a career like job like this, professionalism if you may. With that being said, coming into another business, wasted....harassing the employees just doing their job over her not being served in her EX boyfriends business.... causing a huge scene. Then, harassing the business page of said business. Just should be careful the character you portray to the public when you hold a role like that at a known professional bank. Hope you guys reconsider who you have representing your business
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January 2023 by Max Romanovets
This Bank cashed out fake cashier check without any verification, result of it I last $ 2050 dollars. No safety and security of your money. I agree people service good but competence of safety over poor.
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January 2023 by Jeffrey Sayres
Terrible service seems like none of the tellers really care about anything except themselves trying to cash a check is a joke even though it’s drawn on the account at that bank
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January 2023 by Jeremy B
I went here to put some money in my savings account. The lady teller was helpful and did a great job on the transaction.
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August 2022 by J P
This is an exceptional branch that ALWAYS exceeds my expectations. Always polite, helpful, courteous, go well beyond normal customer service. They make you feel glad you chose this location for your transactions. Everyone is exceptional. Thank you.
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March 2022 by Jeremy BA
I went here to put some money in my savings account. The lady teller was helpful and did a great job on the transaction.
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March 2022 by Ed L
When we moved to Post Falls from St Maries, I tried the BB branch in Hayden several times; not wanting to deal with the traffic, I looked for another branch and found the PERFECT branch in Liberty Lake! Christine and Ellie are the absolute best to work with: friendly, courteous, polite, helpful and so on. If there's one negative I would say, WAIT, there isn't one single negative to bring up!! If you want great service, go to the Banner Bank branch located in Liberty Lake!!
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March 2021 by Ryan Kennedy
Terrible bank. More of a mark against the overall bank thank this particular branch. The Liberty Lake branch was fine (actually quite professional by most marks) other than being unhelpful in any kind of resolution in getting a full ledger of my account and transactions at closing of my HELOC. Banner's loan dept. has ABSOLUTELY zero transparency and accountability with regards to their HELOC closing process. Absolute grade A boloney. If the discrepancy was more than what appears to be a few hundred dollars I would have taken legal action (almost did anyway, simply as a matter of principal). Also their website for online banking is atrocious. Bottom line... WILL NEVER DO BUSINESS WITH BANNER AGAIN.
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February 2021 by Ann M.
Always have had good banking service at multiple locations At banner. If I have question or concerns phone is answer by real person which is rare these days. Great local bank! Financed 3 home loans with banner. Good rates. Nice to have mortgage and banking in one place. They are the best! They earned a customer for life!
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October 2020 by Marilyn Baxter
Your website says you open and your not!
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February 2020 by Sakti Hiatt
This is the absolute BEST branch of Banner Bank in Spokane County. Both Ellie and Christine are rock starts. They always go above and beyond the call of duty and are extremely knowledgeable about their job and customers needs.
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October 2019 by H&D Construction
Only bank I go to they are all so nice and helpful
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September 2019 by Kizter Wiz
You all are awesome.
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August 2019 by Kaitlyn Tritt
Amazing service every time I come into the branch. Their new employee Chase is rocking it and does an amazing job. All the lady's are always super friendly and nice to everyone I see walk in. Very helpful when I have questions or concerns.