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November 2023 by Crystal B.
Place was very clean and organized. I would say the only frustrating part about shopping is there was noone on the floor to help. Everyone was at checkout or working with someone who had an apt. So great for business that there staying busy, But it would have been so nice ta have had some help today instead of looking stuff up on my phone.
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October 2023 by Anna de Carteret
I got my hair done by Courtney in the salon and she was amazing!! She took her time to really understand what I wanted and how we could get there. I have a lot of thick hair and it took us all day, but she was positive and excited the whole time. It was the first time I didn’t feel like a burden while getting my hair done, and it turned out beautiful. Thank you, Courtney!!! Highly recommend!!
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September 2023 by Amber Dahle
I went in for a small haircut and my stylist was amazing! Her name is Courtney and she was so sweet to me and my daughter! I felt like I was chatting with a member of the family within five minutes of meeting her. Plus my hair turned out gorgeous! I will be coming back for my hair services and seeing Courtney again!
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September 2023 by Gus Lehman
So overwhelming, so many selections. I love this store and want to live here. Just discovered Gucci Flora perfume there and I am addicted.
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August 2023 by Makayla Asclipaidis
I’ve been to this ulta multiple times and I always have a pleasant experience but today August 12 2023 was by far the best experience I have ever had! The lady who helped me her name was Sarah! She was a sweet heart and made sure I loved all the products I tried on! She made me feel comfortable during this process! She recommended some amazing products that met all my needs! She made this shopping experience so smooth! THANK YOU SO MUCH TO SARAH!! When you go there ask for her you will not be disappointed! ❤️?
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August 2023 by Sasha
Michelle is amazing!! So patient, really knowledgable, eager to help and attentive. I went in yesterday to get some help with lots of things. I needed a foundation match, concealer, eyebrow product and bronzer. I needed help. I appreciate Michelle taking her time and giving me her full attention listening to my concerns on what I was looking for. I told her I was open to both drugstore and high end and she gave me just enough options from both sides that it wasn’t overwhelming. She made sure I was happy with my shade match on my foundation and concealer and didn’t just test one color out on me. Thank you Michelle, I am excited to test my new products out and thank you again for being so kind :)
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August 2023 by Lareya Brown
The security guard was racially profiling me this past Sunday. The Fenty Beauty section is near the front of the store by the window (kind of closed off) so I was in that section for awhile trying to find the right shade. The security guard kept looking at me and had the nerve to come over to me and ask me if everything’s alright while looking me up and down. I said “no I’m fine.” Like literally leave me alone and let me shop. Absolutely disgusting. I carried on shopping because I let God handle people like him and yes I’m a black woman. Disgusting.
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July 2023 by Jessi Winn
Lan is absolutely amazing!! I called a couple months ago after searching high and low for a same day appointment (I didn’t know Ulta had a salon because I’ve never been there before lol). Lan got me in on a Sunday within 3 hours of my call and then called me 2 minutes after I was supposed to be there to ensure I was still coming (I literally couldn’t find it in the parking lot). It was the best cut I have had in a very long while so I scheduled a color a few weeks later. Again, she did such an amazing job (no copper-orange-yuck) that I scheduled with her again and tomorrow is my appointment! But seriously, Lan is kind, welcoming and super fun-positive. If you’re feeling down and out, request her, I guarantee you’ll leave with a smile :)
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June 2023 by Geoff Piper
Just had the best customer service from Dani @ the Lakewood store. So friendly, knowledgable and efficient!! I'm new to Ulta but will certainly be back. Thank you Dani.
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April 2023 by Kitt Heath
I had such a wonderful experience having my hair done by Lannie.I usually go long stretches between salon visits because I’m so tender scalped and people are rarely as gentle as I wish they could be. But recently I felt a strong urge to make a change, so I made an appointment with Lannie.Right from the start, she was so kind & positive. We had a thorough consultation where she helped me understand what exactly I wanted. I explained to her that my scalp is extremely sensitive, which I was nervous about having to do, because I dread being an inconvenience. But she was so kind & understanding. She was so very gentle with my hair, always checking in, or even letting me brush my own hair a couple times. It turned out really beautiful & natural looking. It’s the perfect low-maintenance, lived-in look that I was hoping for. I’m rescheduled, and I highly recommend her!
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April 2023 by Danielle DeJesus
Came here to get my eyebrows and hair done for my wedding. 10/10 recommend the staff and service here!!They were all very attentive and I for sure felt so beautiful. The ladies also took care of my family with their hairHave to shout out my main girl Heather, who not only took care of my hair for multiple sessions but she is so mindful of my scalp as I have psoriasis. She’s the best! <3
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April 2023 by Ysabelle Ann Dejesus
The address on Google takes you to a Safeway, the Ulta is actually behind that.We were getting our hair done for a wedding that day, Tia and Heather and Courtney were AMAZING!Courtney did my hair and she was SO SWEET, easy to talk to, answered all my questions, and did my hair exactly how I showed in my picture! We were overwhelmed with all the things we had to do that day, but her personality lightened the day's stress.Note to any introverts, Tia worked on my mom and was very respectful of my mom being shy :)Heather did both my sister (the bride) and my brother's hair with such care - she let my sister try on the veil to see how everything flowed AND she personally showed my brother all the products she used so he could buy the right stuff.Picture: Tia doing the bride's hair but I forgot to ask permission to post Tia's face, so I blurred her out.
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April 2023 by Lydia Gerrard
Ask for the manager Suzzi. She is very knowledgeable and friendly, and can tell you exactly what products you need. She took one look at my skin and solved a problem ive had for years! She is amazing and its well worth going to this store if you need some guidance.
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April 2023 by Steve Hollaway
I had a blast taking my 13 yr old daughter on a surprise make-up shopping trip. 5 stars all around, but I need to get a second job before the next shopping trip LOL
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April 2023 by Pammy Martin
I got the pleasure of receiving service by Lan yesterday in the salon, she was asked by the manager from Tacoma location to fix a mishap from a stylist at Tacoma. And bless her heart she fit me in at the end of the day after already working a full day! I will forever be grateful for her! She fixed me right up and gave me the exact color I was looking for! Even another stylist jumped in to help her finish my blowout, this team is the definition of “Getting it done & done right” . If you want beautiful color, please go see Lan (Lannie) !!!
