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March 2024 by Wendy Alexander
TSP is not the place to rent from. AVOID this place! They violate every RCW when it comes to landlord tenant laws in Washington. They refuse to comply with clearly written RCW 59.18.280. They will take every dime of your deposit without following the RCW. They do not return calls or emails. Even the director, says he will "loop around" and 15 days later, nothing. They are shameful! Shame on you TSP. W Alexander
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June 2023 by Sage Mayo
No problems fair management company
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May 2023 by Mark
TS Property Management managed one of my investment properties in Pierce County. Awesome experience with this management team! Would highly recommend to others.
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November 2022 by Bayley Edwards
Unresponsive and zero follow-through. Yard maintenance was included in my lease, and once the management transferred to TS I never once received any maintenance. After 4 months, I finally had to handle myself due to the rats it brought to the property. Even after I told them there was now a massive rat problem due to yard neglect in May, we had to resort to paying for our own pest management in august. We were supposed to be credited for two pest treatments, only received one. Still no response 3 weeks after I asked for a refund on the second one. Neglected to have the septic inspected until the neighbors’ sewage backed up into their sinks, tub and toilet, even though it was due for an inspection.Gave notice to break the lease and 3 days in a row I followed up asking for a response. On the 4th day I called and was told I needed to sign THEIR form in order to do so. They also have informed us that we are responsible for rent till it’s released, one full additional month of rent as a penalty, and their 25% commission fee to list the property, however 3 weeks later they still have not sent the form to give notice. I have called 4x during business hours, left voicemails on direct lines, and texted to try to get the refund and the form, but no one has returned my call. The last time I spoke with Meagan in the office, she tried to tell me they were doing me a favor because ON TOP of the mentioned fees, they “could charge the full remainder of the lease, if they wanted to,” which was absolutely shocking considering that’s illegal and they are required to attempt to release and per RCW they can only charge rent until the location is re-rented.I’ve dealt with sketchy landlords before. Truly I would rather be homeless than ever rent a property managed by TSP again.
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May 2022 by Rikki Craft
I have lived in a property managed by them for 4 years and I have had nothing short of amazing experiences. I moved in here coming out of homelessness and they gave me a chance and worked with me. During my time as a tenant, I went through some health issues, during a pandemic that created some financial difficulties and they were so amazing and worked with me. If I ever needed maintenance they were on top of it. Emails were responded to within 24 hours. I work in housing and have had many experiences with landlords and I’ll say, this has been my best landlord experience. I can tell they care about their clients, both owners and tenants.
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May 2022 by Parikshit Savjani
I leveraged TSP Management services and was thoroughly satisfied and happy with their service. Brian, Jeff and Dan was professional, responsive and knows their job well. I always appreciated their quick turnaround and being available when needed. Overall very satisfied and happy customer. Would highly recommend to others in need of property management services in Seattle area.
