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February 2024 by Darin P.
Ordered a single piece of gear that was on backorder. 5 months and some change later I called inquiring about the order because I hadn't received it yet and had received no correspondence. Customer service was not pleasant but was told it would be shipping in 2 weeks. 2 weeks later and no correspondence, I called. Customer service was worse and was told it would be an additional 2 weeks out. I cancelled the order. Avoid this company.
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February 2024 by Himb68actual
That's awesome ??
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August 2023 by David Webb
I ordered a small plate carrier from them for $150 and it's a 9x12 and I can't find any plates for it I don't think they make plates for 9x12
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March 2023 by Jerry H.
Very rude customer service and inferior product quality, plus overpriced items there. Here is another terrible experience I've learned today from one of our group members.
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February 2023 by Eric Schmidt
The twin pouches for 40 mm also hold 5-round Steyr SSG mags perfectly.
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January 2023 by Jiali W
The representative *********************** is ridiculously rude and useless! If someone like this one got a job there, I know for sure this company sucks!
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June 2021 by Jason Lintz
Customer service was on point I spoke with Krystle this morning in regards to an order I had placed not knowing that I needed some modifications. She went above and beyond to help me get the things I needed in a timely manner. I was then contacted by the Custom Shop Manager Katie Pham who also went above and beyond ensuring that I picked the correct ruck that I wanted with the additional pouches I figured I knew exactly what I wanted and needed until I met these amazing people. They are beyond experienced and definitely know their products. I will definitely be contacting them again for any other purchases.
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April 2021 by Jeff Alwine
As always, very friendly and helpful staff.
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January 2021 by Ryan M.
Used to love their gear but now they offer lower quality on all products they over charge. When it comes to having your order shipped in time don't count on them they seem to send stuff out when they feel like it. Most items on the site are listed as in stock when they are On back order. Their prices on shipping are nearly double what they should be. This is not how a company should operate.
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January 2021 by Jesus Mendoza
Bought a bunch of pouches and an 3 day bag from this place 10 years ago, still works great. You pay for quality.
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December 2020 by Campbell Brown
I ordered a Malice pack from Tactical Tailor 5 months ago and still have not received it. I have contacted the tactical tailor multiple times with regards to the issue and they have provided little to no help.
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November 2020 by Cody B.
Never got back to me on a custom order. Anyway ever since the owner Logan passed. R.I.P, this company has really lost its prior military bearing. Now a bunch of civilians run it/ running it down the drain. It’s sad. The extra star is for the good gear.
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October 2020 by Cody Bailey
Never got back to me on a custom order. Anyway ever since the owner Logan past R.I.P, this company has really lost its prior military bearing. Now a bunch of civilians run it/ running it down the drain. It’s sad. The extra star is for the good gear.
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October 2020 by Asssquatch
I had originally purchased the MBAV Plate Carrier for personal use about a month or two ago. I figured they were having to deal with not only backorders, but water damage from the rains they got, so the wait was understandable. Just yesterday I had requested to cancel my order and receive a refund because I ended up purchasing a different carrier from somewhere else. The guys over at Tactical Tailor got back to me at 8 AM the next morning and we were able to iron this situation out. Their customer service is astounding and I will for sure be back to shop with them.
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July 2020 by Lucain Savimbi
Terrible selection. Staff isn't great when or if they acknowledge you. Overpriced just because they can..
