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“It is the holiday season, the busiest time of the year, there’s only one window opened, one staff covering a very long line.I have been to other locations in the past, I’ve never seen only one window open in the holiday season. I hear other staffs working in the back.I feel quite bad for the only one staff working.Such a long long wait”
“Stopped in here today to drop off a few pre labeled UPS packages and saw Brandon. Great place, friendly people and no line. Definitely will be bringing my packages here from now on.”
“Pritu was very helpful, efficient and professional. She always has a smile and ready to greet you. She’s been like that for at least the last two years I’ve been going there.”
“I can’t remember the name of the man who helped me, but he was lovely! Very helpful, knowledgeable and friendly. I had lost my lock key and was worried we would need to use the bolt cutters but he was able to find my spare key in the back which I thought had been mailed off and I had missed it but thankfully it was still at the location. Sorry I forgot your name sir, good luck and I hope you win your contest!”
“Not long ago I came into the UPS store to drop off my Amazon returns as normal. BHIM is the customer service employee who helped me. I didn’t realize I had some somehow chosen the return option that needed packaging. He helped me in a time when I was in a hurry. I had no time to waste that day. He was great. He made my day. He and all the reps at that location are always so nice and so helpful. The location is by Tacoma Mall on 38th street. They are a special crew.”
“We didn't even know this little shop existed, but they were a great help with our wedding announcements. Their prices were good, they were very friendly and accommodating. We will go back.”
“Was here on a busy Friday and was delighted to see the level of customer service Amber was able to achieve while Tony was helping a customer with all the steps to use the amazon return process. It was nice to see! Will use this location again.”
“Huge props to Adrian who helped me ship out my 4 boxes. He was dealing with a big crowd by himself, but had a good sense of humor and was moving through customers as quickly as he could.”
“Came in for an impromptu notary service. Katherine was VERY busy and had to catch a flight shortly, but she squeezed me in without an appointment. She had numerous interruptions, but multitasked impressively. The rest of the staff was likewise focused. Sense of humor was also evident.”
“Been there to drop off a box,the two girls working there were complete angels,helping me getting the info emailed to the store,for I did not the ability myself! My hats off to these beautiful girls”
9:30AM - 1:30PM 2:30 - 4:30PM
9040 Reid St, Joint Base Lewis-McChord
Mailbox Centers
“I don't understand the bad reviews,seems like alot of people just complaining to complain.
I've been going here for 14 years and the last 4 years or so I'm a regular user of their services and they are great.
Yes the line can get long
But that's because they process HUNDREDS of returns for Amazon,literally hundreds a day.
The owner is a sweetheart,and probably the hardest working person in the Proctor district.”
“Normally I think USPS is pretty horrible when it comes to customer service and user friendliness, but the ladies working at this location are so kind, helpful, and efficient they deserve the credit. Kudos to you!”
“Great service and prices. Has everything you need for shipping!
I’ve been using this location for 10 years and it’s been a great experience each time I visit.”
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“This store is fantastic and I would not hesitate to come back here. I have recently had a couple bad experiences with the UPS stores so my hopes were not high when I went in, but Sofia and Andrea went above and beyond to be helpful! They were both wonderful with my shipping needs and maintained friendly attitudes with a clear customer service focus. They were efficient and kind and should be recognized for their excellent service.”