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May 2023 by Anonymous A.
I took my vehicle into this shop because Maple leaf motors sent them to them to get my car fixed because I got Maple leaf motors extended warranty and that is the mechanic they use. I had my mechanic look at my car and there was no compression from the motor and Lugo's said there was nothing wrong with my car. So Maple leaf motors refused to fix my $9000 car. If I could give Lugo's a zero rating I would
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May 2023 by Kyle Burgess
The biggest problem I’ve always had with mechanics is trust. Ben Lugo is a man of integrity and my wife and I trust him 100%. Over the years Ben has saved me $thousands by making a 4WD component work by removing corrosion rather than charging me to replace it, and later when fixing my brakes that he found were under warranty, and several other times with different vehicles. I highly recommend Lugo Automotive!Services: Engine repair
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May 2023 by Joseph Marigold
NEW CUSTOMERS BEWARE!!!!I took my car that I recently purchased from Maple Leaf Motors on Pacific Highway to their preferred company Lugo's Auto Service for a simple break job and ended up with major engine issues that now are not covered under their cheap and fake warranty that both companies offered! I know they sabotaged my car purposely so that I would have no choice but to return it back to them to spend extra hard-earned money!I regret taking my car to such a lowdown, sheisty, hustler-owned business and Ben Lugo - the so-called automotive specialist - has a HUGE Napoleon complex! Stay FAR away from this place if you love your car and don't want to be taken advantage of.I would never do business with this place, or that cheap used car lot Maple Leaf Motors again!!Both LOW-CLASS businesses!!!!!!Service: Brakes
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May 2023 by Peter Welle
Got my S10 done there and they not only fix the main problem, they point out future ones as well. Definitely deserve the 5 star.
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April 2023 by Emily S
We took our older car in to have an assessment of repairs. They did a thorough job of inspecting and explaining problems, as well as giving an honest opinion of repairs needed and recommended. Very honest! In fact their recommendation meant less for them to bill us for, which I found nice of them to let us know. I also thought the mechanic was very helpful in explaining the issues to a non-car expert like myself. Definitely would go back.Service: Vehicle Inspection
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April 2023 by S Petersen
Lugo’s is always awesome! It’s hard to find an honest, diligent and professional shop anymore. Very thorough, ridiculously clean facility. Per usual, the timeliness of their communications are always appreciated. They performed a full shakedown of the suspension on our Range Rover and diagnosed the issue to be a failed bushing which they replaced in short time . Problem resolved with more than reasonable pricing for the work that was performed. We’ve been a customer for easily over 2 years and don’t bother to call anyone else. Highest regards for this establishment.Service: Steering & suspension replacement
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March 2023 by Patti Townley
I was very pleased with Lugo's! They were professional, honest and knowledgeable.Services: General repairs & maintenance
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December 2022 by Alicia Shepard
Replaced ABS control module. Did a great job in a timely manner.
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November 2022 by Verna Snyder
Everyone at Lugo’ is not only friendly, but very professional. The work done is quality and work and prices are very affordable.Service: Engine repair
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October 2022 by Robert Welch
Fairly quick service, great pricing. In communication about what they found, what pricing would look like and had it repaired far faster than expected! I have used them on 3 occasions and will continue to get oil changes ect as I trust them over those quick lube places.Services: Oil change
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June 2022 by Timothy Miller
They got my fixed up in an emergency the day I had to drive across the country to report to a new duty station!! They're professional, well-priced, and do amazing work!
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August 2021 by patrick detwiler
Place is not ok with me they did not do a great job they left out parts they sold me a car that was messed up and like gave my a false trip permit that they copied over from someone else all bad i drive a subaru i do not own a civic so there's my proof i bought a subaru not a civic this company is fake and a bunch of liers. There's something called lemon law.
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July 2021 by Laura Mundinger
Ben is seriously the best mechanic I know and if I could definitely recommend him for any of your car repair needs!!!!
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June 2021 by Eric D
Ben has made us life long customers. I definitely consider him part of our family. He is routinely working to find the right solution to the problem, and not throw parts at the car until the check engine light goes away. He is always doing what is best for us, his customer, even when it may not be the best thing for his bottom line.
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May 2021 by Josh White
Fair price, superior knowledge and workmanship. If you want a honest mechanic who puts pride in the work, look no further. Thanks Lugo's!
