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November 2023 by Devin Rolland
I had to cancel my appointment because, life, but setting it up and canceling was hassle free. I will get scheduled back in
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September 2023 by Samantha Dale
Amazing customer service. Everyone I spoke with was very kind and compassionate regarding my disappointing recent vehicle purchase from a local dealership, and their eagerness to help me was so very appreciated. At the end of the day, they couldn’t do the work that was needed. But because of their help and kindness, I would absolutely recommend them to friends and family.
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August 2023 by Chubby Marketing
Absolutely blown away with the integrity and professionalism ofLAKEWOOD TRANSMISSION!!They astounded me with how thorough their inspection was.Of all the shops I’ve gone to, never have I’ve been given such a detailed report of a vehicle.
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August 2023 by Courtney Smith
They found and repaired a major issue just in time for me to still be able to make my commute to a new job. I am beyond thankful!!! They were extremely understanding and communicated everything clearly and gently, which was much needed.
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June 2023 by Joel Munoz
Took my car in today to get all four brakes, 2 calipers, and rotors replaced and they took it upon themselves without letting me know that they were going to install a suspension stabilizer bar and ended costing me over $2200. It's not honest work and will never go there again. It would have cost me about $1300 to get my brakes and rotors replaced at Les Schwab with all four calipers included. I will never go here for service again for installing parts that I never asked for.Service: Brake service & repair
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June 2023 by Will Handy
They checked out a transmission on my truck and ended up finding a different problem saving me a lot of money. Good honest shop I'll definitely be giving them more business myself
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May 2023 by Joseph Marigold
I recently took my newer car to have some air conditioning work done that I was quoted a fair price (so I thought) only to receive a phone call that they took it upon themselves to practically dismantle my entire transmission!! And quoted me an ASTRONOMICAL price to repair it!!I'm so disgusted with the dishonesty and tomfoolery that they feed to their customers while they're in possession of your automobile! Upon picking up my vehicle, their "mechanics" left dirty, greasy, black fingerprints all over the interior of my spotless vehicle! And not to mention the salsa stains on my seats! I believe they used my car to make a lunch run "test drive."Jim and Tammy are professional hustlers and liars. They play the "good cop bad cop" game with you and do not itemize the repair that THEY claim you needed!!I would stay FAR away from this slimy shop that wants to empty out your bank account!!!Please, HEED MY WARNING if you care anything for your car and your wallet!! A penny saved should be a penny earned!! Please consider taking your business elsewhere!!!Service: Air conditioning
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March 2023 by Gwen Pal
We have a 2009 Hummer which my husband and I began to think was cursed. From electrical problems to transmission problems and little by little Lakewood Transmission took the time to weed out all of its quirks. They never gave up! Incredible service, friendly, and very reasonable prices. All were very professional and understanding. I highly recommend their services. My Hummer that I was bound and determined to keep now runs like a jewel.Services: General repairs & maintenance
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October 2022 by Andra Pittmon
Went because of AWD light came on, they suggested two new axels and a transmission service. I'm still having the same freaking problem...
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August 2022 by Jeff Hines
Very clean part lots of stuff for the kids to do the walking trail down in the river was fantastic it took me a minute to find it but it was great
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July 2022 by Toiya Gist
After having so much difficulty getting my car repaired, Lakewood Transmission provided the service of a brand new part, I was informed regularly about delivery part time delays. I appreciated the professional customer service and the caring attitude. I will recommend others to their business.Service: Transmission
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July 2022 by Maria Furtney
My transmission was acting really wonky on my 2007 Ford Escape so I took it to a mechanic, who then told me to take my vehicle to Lakewood Transmission instead. I called Lakewood Transmission and Jim was really helpful, told me to bring my vehicle on by. I dropped it off and within a few hours I had a phone call back. Turns out my transmission was pretty shot and needed a full replacement. I decided not to get it replaced because my car was getting old and this was just the final nail in the coffin, but Jim and the crew at Lakewood Transmission helped me out and didn't charge me for the assessment. They also let me leave my vehicle with them for an extra day so that I could arrange for a tow from a vehicle donation company, and they helped with the key handoff for that. All of that really helped me out, and showed me that these guys go above and beyond to help whoever walks in the door.Service: Transmission
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July 2022 by Sidney Dampier
If I could give this place zero out of five stars but I can't so they get a one. I went to this place to get some transmission work done. Only transmission work, they asked me if I wanted an oil change, I told them no because I was only a thousand miles into my oil change and not 3,000 and nowhere near the mileage for an oil change. They told me they completed their work and gave me a warranty. After I drove the car around 100 mi, I had a horrible clinking sound between first and second gear. I immediately called them and they told me to bring my car in. After about an hour or two of them having my car, the customer service represented started screaming and yelling at me on my personal phone to the point at which other people in the room could hear her and she wasn't even on speaker. I have never been treated with such disrespect and unprofessionalism at any store, business, corporation in my entire life. They accused me of putting engine fluid into my transmission. I don't even know how to change engine fluid so I work in the medical field I'm not familiar with cars. They told us it was going to be another $4,000 to repair the entire engine. So being a military couple we lawyered up with the base lawyer and they immediately slashed the price to 50%. We contacted the BETTER BUSINESS BUREAU and blacklisted them on all of the military bases within 100 miles so no one else would get scammed by this horrible business.Services: Transmission
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July 2022 by Albert Phillips
Great job lakewood transmission did my c6 on my Ford and she's Smoth
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May 2022 by Bubba Burrese
I got a c6 transmission for my 72 mustang fastback 351c 375 hp, I had to pull my 4 speed out cause I couldn't push the clutch pedal down do to a disk that is bad. Jim was very helpful in getting me the right torque converter and a real nice guy. I live in kelso and would business with him again . And the price was great. Nice to have met Jim.
