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June 2024 by T Powell
I could not find what I was looking for. But the service was on point.
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May 2024 by Joey Turco
I was in the Lakewood WA store recently (5700 100th St SW, Lakewood, WA 98499) and the cashier there (Mik) was an absolute delight. I have two kids (ages 9 and 11) who needed to trade in some games I asked my kids to talk directly to Mik so they could continue to get experience talking with cashiers. the math quickly got complicated between the two kids but Mik treated them like adults, and took their questions seriously while at the same time asking them about Pokemon and other stuff. Mik was patient and kind and very helpful.
I did make a joke about wearing a hat because I'm going bald (I'm 41). Mik said that their dad does the same thing. Mik can't be older than 25 so that killed me in one hit. Still... 10/10 would be reminded of my age by a Gen Zer again.
I can't stress this enough: Mik is one of the good ones. I super want them and their bosses to know that they're a treasure.
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March 2024 by Riley Clark
My favorite of the locations in the area. The staff are very friendly, very patient, and helpful. They're also really good at recognizing regulars.
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January 2024 by Ashley Weaver
The times I have visited here have been quite pleasant! The employee by the name of Mik was very kind and helpful to me today. He assisted me with my game pre-order and informed me on deals that were happening in store. I was able to grab some neat stuff! Its always fun to stop in and check out the merch they got in store, the staff is always pretty friendly.
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September 2023 by Jacob Banfield
Great customer service traded in Xbox One Series S next gen here
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July 2023 by patrick wulff
Very helpful
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May 2023 by DEF One
Loved the conversations with the Clerk, she was helpful and engaging with the product. Pretty nice experience.
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December 2022 by Travis
Gotta love Lakewood's local gamestop (or one of)
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November 2022 by Chase Smith
Decent size store and options for multiple game systems.
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August 2022 by Stephanie Lopez
I've been to this location twice trying to get regular GameStop services each time it seems like the clerk is lazy and it has horrible customer service and really make the whole company look bad I wouldn't go to this location go to 72nd
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July 2022 by Ghost Adldo
They have good Pokémon Card and good Restock already not only that it good to find The Pack that you wanted as well.
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June 2022 by Octarvious Anderson
Don’t buy anything here that you’re hopefully planning to return…it won’t happen
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May 2022 by Kim
This location is small, comfortable and clean. The staff here are very knowledgeable and friendly. I bought a Nintendo switch here about two weeks ago and asked a TON of questions that a guy with braids thoroughly and kindly answered :) I walked out confident with my purchase.
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April 2022 by Philip Troy
This is, hands down, the friendliest and most helpful Gamestop I've been to. Infinitely superior to many others. Employees are courteous and knowledgeable as well as patient. If they do not have what you want, the look at up and help you get it. Wish Google let me rate more than 5 stars!
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April 2022 by Cody Black
The service at this GameStop was terrible. I have never had this issue but the staff worker was extremely rude getting annoyed because i brought ten DS games to sell..... I understand she would of had to type in every game to see if it works or not but it doesn't warrant a meltdown practically screaming at me. I will not be returning to this game stop...