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September 2024 by Tracy Marshall
Horrible company we sent our Range Rover over to get fixed. It took two days to allegedly get fixed. I left European motors and on the way home it stopped working completely. We asked could they fixed it and they said yes for another two-hundred dollars an hour while we diagnosis it. Finally the young man at the front desk talks down to people like if you do not like it go somewhere else. Dylan or Dillon!
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September 2024 by Sally Keeler
Friendly staff, tok great care of my car at a very reasonable price
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August 2024 by Robert Wilborn
Best place to get the best work!! Efficient and reliable, respectful and friendly. Always my go to mechanics!!
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July 2024 by Max Toderashko
Highly recommend this shop. So far I have nothing but good to say about my experience. But it is pricey.
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July 2024 by Elaine Winter
European motors performed exceptionally good work on my 2015 Mini Cooper sport. They were upfront with anything that needed to be done plus regards to future repairs. The work was also done at the time it was promised.
Elaine Winter
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July 2024 by Sandra Cardona
Very great communication! Every time I call and have a question in regards to the service being done on my car they are very patient with me and detailed!
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June 2024 by Natasha Greaves
Excellent customer service, professional, great communication. This was my first time getting my LR-3 not serviced by the dealer. I will be having my car serviced here and will also bring my Range Rover Sports as well.
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June 2024 by Victoria Deaton
They are honest & do an excellent job @ reasonable prices!
Would never go anywhere else ??♀️
Top notch, polite & Craig always makes sure everything is taken care of properly & promptly ?
That my little Girl ?
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June 2024 by michelle
Reliable quality automobile service adequately detailed of the repair issues, maintenance and mechanics of BMW.
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May 2024 by Orbea Orca
The car, 1999 bmw z3 entered shop due to short circuit of main positive terminal from the battery. Shop diagnosed electrical problem but unable to find the reason for the short circuit. Short wire was replaced and car had no issues since. Other services were performed such as front strut assembly/rear shock replacement, oil change, stabilizer bar assembly replacement. I have no issues with these services, however when I claimed the car, the Main red battery terminal was left uncovered with copper wires still exposed. Apparently not worrisome to the mechanic who performed the repair and service advisor, Craig. I expressed my concern why this was left uncovered, (at least put an electrical tape around the wire) but Craig told me “don’t worry about it” Common sense and basic electrical concept dictate that any exposed electrical copper wires should be at least insulated to prevent accidental short circuit or water exposure, I wonder why this was not addressed? I placed a high grade Tesa tape to the exposed wires when I returned home. In fairness, the shop is a good European motor specialist but because of this experience, will only give 2 stars. Happy to talk about it, and appreciate if the owner would contact me. Thanks for the opportunity to share feedback.
Addendum: Joe, the shop owner contacted me and rectified the issues identified. I changed my rating from 2 to 5 stars. As I have stated, this is a very good shop and will not hesitate to return.
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May 2024 by Chitara Pryor
European motors saved the day and ensured my Range Rover was A+ when it was returned back to me. Not only did they correct the issue I visited them about but they also diagnosed and fixed other very needed repairs that would have cost way more without their service!! I recommend them 1000 times over and will be bringing my vehicle there in the future!
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May 2024 by Kevin Zammert
Excellent service with the utmost professionalism when explaining the issues with my car and the options available while also understanding, and respecting, my limits in budget for those repairs.
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April 2024 by Nate Burlingame
Would give 6 stars if possible. Very fast, knowledgeable and kept me in the know at every step.
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April 2024 by Manny LG
There is a reason for the overall 4.8 stars reviews. I give them a 5 stars for their excellent job, employees are very communicative and honest. I highly suggested it for Anyone.
Prices are incredibly great for the quality of job they do, I’m very happy with their service.
Btw an update for those military personnel, they offer military discount.
Update: April 1st 2024
I received a call from European Motors, regarding a current concern that I was encountering with my Tiguan, and because I though I was out of warranty and didn’t call them first to clarify the inconvenient, and thinking that they will not care since I’m another state. European Motors did reach out to express interest in helping me solve my problem with my Tiguan, regardless they are located in another state, way far from where I’m at. I am aware that taking time to take care of a customers that might not be able to visit them, is worth mentioning and I recognize the quality and professionalism this action represent. I was super happy with the outcome when I took my Tiguan the first time to them and they will again take it to them if I were to be in Washington again. Outstanding customer service.
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April 2024 by Brooke jinki
Kind, professional and articulate staff! Made sure I understood what needed to be done on my car & showed me their samples without me needing to ask. Awesome service!
