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May 2024 by Merlita Cash
Well, they are very helpful, they have a lot of knowledge about the car. Nice environment for waiting area. It's pleasant to talk to the owner, like family. I always comes back here. I know them for a long time. And they are honest about their business.
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May 2024 by Thu Nguyen
I’ve been going to 9999 auto repair for a couple years now and have loved their service. They are reliable, their prices are great, and I trust them. Highly recommend!
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May 2024 by Emmanuel Rivera
Great repair service! Was fast, efficient and the cost was very affordable! Much better prices than the bigger dealerships in the local area. Would definitely come again for any future repairs needed for my vehicle!
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April 2024 by Nina Ly
I started coming here before COVID and the couple who owns the business are the nicest people. I've only ever had a good experience here and will forever be a returning customer. The prices are fair and I always feel confident in coming here. Quick and attentive service too. Support small businesses :)
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April 2024 by Vi Nguyen
They did a great job! They were fast, helpful, and friendly. I would definitely come back!
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November 2023 by Juliana Soto
Tom is so nice. It takes a while to get your car back, but it's expected with only 2 garage doors. But all in all, I would rather pay for my repairs at a local business. Support the community.
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September 2023 by TJ Yoeun
Their mechanics misdiagnosed a symptom with my car and every time I bring it back they keep charging me for more diagnostic when they misdiagnosed it. It's like they charge you just to take a look at your vehicle.
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March 2023 by Tasheea Rose
I financef a car from them December of 2022 and the car engine went out. They sold me a LEMON.
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March 2023 by Jaelen J.
Sold me a $14,000 car with engine, transmission, gasket, tire, radiator problems & made me pay for the majority of the repairs which amounted over $7,000. I only had the car for less than 3 months & when I tried getting the major issues handled within the 30 warranty period, they kept telling me nothing was wrong with the car only to wait after the warranty ended just to hit me with out of the world prices when I was never informed about previous damage. I am now forced to resign any affiliation with them as I know now they're not an honest dealership.
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November 2022 by Ro Phan
My brother was a salesman here before and learned to work in this business with minimal help from the owner. He excelled in this field as a salesman and then quit when the owner would try to pressure him into lying to customers. He went back as a service advisor trying to give them another chance and again they didn't train him to do squat. He had to learn on his own and then when he decided not to rip off customers as the owner and his wife wanted him to he decided to quit. They want to charge you for parts even if their mechanics broke the parts themselves. That's shady business and the BBB should look into how this business is ran. Expensive repairs for low quality service? Think again.
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November 2022 by Nick Kang
Their mechanics misdiagnosed a symptom with my car and every time I bring it back they keep charging me for more diagnostic when they misdiagnosed it. It's like they charge you just to take a look at your vehicle.
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September 2022 by Tiffaney Zahringer
Very quick and quality repairs for the price. Highly recommend.
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April 2022 by nancy mattox
It's ok but just can't trust them just yet
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March 2022 by Joseph Sweat
Paul there is a fair guy & does good work. They did my alternator in my 06 BMW 650i, not a easy or cheap fix but they did it right with no issues & even gave me a discount after the work was done. If I have the need to get any other repair work done on any of my cars ill use 9999. Also they're a plus as they accept my Service contract that BMW Northwest would not & BMW tried to harass me into buying more services even after they said they wouldn't accept my Service contract for payment. 9999 auto repair has moved up another step in my ladder of trust. Which I do not take lightly at all.
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February 2022 by Tiffaney Rebeccca
Very quick and quality repairs for the price. Highly recommend.
