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April 2024 by Chanel O.
I love the staff at this Walgreens, they're always super nice and really helpful and open to any questions. However, the other day I went in and bought some beauty stuff which I thought would be kept up decently well since everything in the store should be sanitary. But I bought a lib balm from here and I'm just now trying it on but it's already been opened so now I will have to throw it away. Waste of my money, but I should've checked it before I left the store. Otherwise though, I really like this location of Walgreens
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March 2024 by Sherry F.
The 1 star is for the helpful staff only. The store is a mess. The sale and clearance tags are haphazardly stuck on shelves. I grabbed a few things and was so excited to find them on clearance then get to the register and find they're not on sale. I read the clearance label and it was the right product but a different version than what they had. It's like bait and switch. If the other pharmacies in town weren't so horrible I wouldn't come here at all.
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March 2024 by Carson H.
Tracy The Manager. I'm just completely dissatisfied with my interaction on the phone. She was so utterly rude and had no intention of wanting to help me or seek what I was trying to get help with. Cutting me off while talking, puts me on hold to look for the product. 2 Minutes Later She Picks up the phone we have so and so in stock. By have a good day. *Hangs up the phone before I could even say a word. Absolutely disgusting to me, this was the rudest and most disrespectful conversation I've felt over the phone with Interactions regarding an in store Product. And I work in retail. So that's Saying something. Best of Luck Tracy. And I wish you a better day.
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February 2024 by zach 3
Fat guy at the counter harassing and yelling threats at us
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February 2024 by not pat
Switched here when Rite aid closed down based on reviews. I sat at the pick up window for 5 minutes while an employee was scrolling social media on his phone. Looked up at me and walked away. Got irritated and went inside, where the employee that ignored me was now helping people at the window. They then had "issues" refilling mine, my wife's, and my son's prescriptions...which I've never had issues with before. My app said it couldn't be filled 2 days prior and he said no one has even requested a refill in 2 months. So done with this place already, waaaaay worse than rite aid was.
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January 2024 by Maria S.
A good little store in lake stevens. Pharmacy and front of the store staff are always helpful when I shop. Even in the times of staff shortages these folks keep it together ! Thanks Walgreens
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December 2023 by Trung Ha
This place is slow. Waste of my time waiting for a flu shot. ?
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November 2023 by Jake Nicholls
Pharmacy is garbage and takes more than twice as long as they say. Stay away. They obviously don’t care and are unpleasant to talk to. Even by Walgreens low standards this one is especially garbage. Go anywhere else.
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October 2023 by DN A
horribly understaffed. showed up early for my appointment and had to wait 15 minutes to be told they were really backed up, pointing to the huge crowd of people sitting around. I placed the blame directly on the managers and corporate leaders, not the poor workers who have to suffer because someone wants to make $1 million while they screw everyone else over. I won’t be back. If you work here, I highly recommend looking for another employer.
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September 2023 by R Moeller
I have been getting prescriptions here for almost 5 years. I am absolutely irritated and fed up with the attitude of the majority of the staff. Sabrina is amazing, that is the only reason I am giving a 1 star. Every month I call at least 4 days prior to when I need my meds so they can order them if need be as I get a month supply and two of my meds are Schedule 2's. This month was no different. I called on Wednesday for a Saturday fill and pickup. I reminded them I had to have them ready before noon. One was filled that day and I received the text and automated call. I had to call back to the pharmacy and say hey I think you forgot to run the insurance. Now mind you my insurance has been the same since 2018. Oh yeah, sorry. Okay no big deal, I picked it up Thursday morning as I was not going to LS at 7:30pm. I reminded them on Thursday morning of the other 2 and that i would need before noon. At 10:03 am today I received the text saying it was ready, and moments later the call. I got out there about :11:20 am and guess what, they had only filled one and hadn't ran the insurance at all. So I had to wait another 30+ minutes for them to fill the 2nd one and run the insuran. When i got home, i realized they didn't bother to to even enter my cell number for my rewards points..I have filed several complaints with my insurance carrier. I am done with this Walgreens!The excuse today was oh we have 2 techs and we are busy giving shots. So what was the excuse of not filling one med at all or taking the 30 seconds to click the button to apply insurance? Sorry it is laziness and attitude. The tall, heavier set blonde has such a bad attitude and is flippant. Girl, if you don't like working with people, get out of a customer service based industry!
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September 2023 by Matthew Doherty
My toddler has an upcoming project for preschool, I’ve never used the photo kiosk before. I met a woman by the name of Kuldip Kaur and she was absolutely amazing and was so eager to assist me in my needs. She was also diligent in helping retrieve the photos off my phone that I needed to obtain for this project, at the same time she demonstrated wholesomeness and compassion in our interaction together. Patient, courteous, and professional. Thank you for being the amazing person you are Kuldip, it was an absolute pleasure!!!
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May 2023 by Kendra Krieger
The absolute worst pharmacy. You sit on hold ringing and ringing for 15 plus minutes and then disconnected.
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April 2023 by Muqadder Iqbal
This place deserves to go out of business! Very rude pharmacists who seem to be in desperate need of basic customer management training. Always messing up the prescriptions/refills, can’t be bothered to show basic courtesy to people coming in for their medical needs. They act as if they’re doing customers a favor, despite bungling very basic prescription orders. These people need to find another job if they despise their current ones this much.
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March 2023 by Devin
I’ve stopped shopping at Walgreens. They refuse to carry birth control medicine in a number of states. Better to take your business somewhere else that isn’t kowtowing to extremists.
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March 2023 by Richard Dewayne
The pharmacy is slow to answer phones. Their drive through is just as slow. If you're looking for speed this is not the place.