“Associates are courteous, knowledgeable, and proficient. It’s convenient for stopping in to receive answers to your questions with follow through of reliable services.”
“Kayla and Cj are by far the greatest with there customer service and just all the around making it simple to go and deal with phone situations that normally wouldn’t be way to much with them vary understanding and outgoing”
“went in on Saturday for a new phone, Bryssa was there to meet and greet me at the door .she was outstanding when it came to helping me pick my new phone and update my info over !!!”
“I wanted to share what a wonderful customer experience we had at the Snohomish Verizon store today. The customer service representative (Martin? He greeted us cordially but I have forgotten) couldn’t have been nicer. I needed to make some updates to my Dad’s account due to his recent onset of dementia. He made us feel comfortable right away informing us that he would take care of everything. He handled all our inquiries and resolved everything seamlessly even offering his own seat to my Dad so he could be comfortable. Please ensure he is recognized for the excellent customer service today going above and beyond to assist my Dad and I today.”
10AM - 6PM
3620 Broadway, Everett“Top rate experience! Aaron was the rep we were working with, and he was incredibly professional and helpful. We were transferring over from GoogleFi, and he was able to solve any transfer issues that came up. He also found the plan that worked best for our needs, not just the plan that was the best 'deal'. 10/10 would recommend!”
“The service was #AMAZING!!! I visited this location a few weeks ago because I was intown to visit my mom and dad, and unfortunately my phone broke. I visited T-mobile, and they were little to no help, and with the help and recommendations from my parents, I decided to go to this store in a last ditch effort to try and get a new phone for a good deal. Not only did I get a spectacular deal, but they were so patient and and willing to make sure I got the absolute best bang for my buck. The workers? Beyond kind and amazing. The service? OUT OF THIS WORLD! I 100% recommend going to this store if you want to be treated like family. 100/10!”
“The best Verizon store, they take time explain everything give options, they are friendly and down to earth, they go beyond their job to make sure you happy, we bought a phone and they did all set up, plus put on screen saver and lense protector, made sure all was good, did perfect job. Will be my go to store is need to go in store.”
12 - 5PM
1262 State Ave UNIT I, Marysville“Came in with my husband yesterday to switch over from Metro. Genesis assisted us and was extremely helpful and kind throughout the process. Give them a raise, it's most definitely deserved. :)”
“I had your best experience I’ve ever had concerning my phone. The young lady who helped me was absolutely wonderful and got everything taken care of, and I was out there with a happy smile on my face.”
“My husband and I are not very computer-literate. In fact, my husband has never owned a smart phone. We came into the Lake Stevens store on Saturday, June 1, so that I could switch from my iphone 7 to my new iphone 14, whereupon my husband could switch from his FLIP-phone to my old iphone 7. This was not an easy task, especially when dealing with tech-challenged people like us, but Tyler was SO patient and SO helpful! We could not thank him enough for going above and beyond for us! Thank you, Tyler!!”