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May 2024 by Mechelle Plueard
Took the stress off of me when it came to stocks and crypto. Pleasant experience over all.
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April 2024 by Connor Barton
Very helpful and informative.
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March 2024 by dirftdavid
Efficiency & Proficiency & Service with a relationship with clients
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March 2024 by Brian Maine
We had an excellent experience here. Mary Becker, the Senior Tax analyst went out of her way to research our complicated tax situation. She was a pleasure to work with and was highly responsive to our questions. The analysts here make sure you're taken care of.
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February 2024 by Rona Germeaux
These guys were so awesome! I have used them for taxes for the last three years. Before that, i tried turbo tax once and it was a mess! H&R Block tax pros are completely transparent about what you can expect, and they always look for extra deductions you could possibly qualify for! ?
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December 2023 by Lil Bit
i’m actually really upset with what happened. i had to do an amended return and pay for it out of pocket and waited 9 months only to get a letter from irs saying that my dependents social security numbers were not put on the form and now have to resubmit my claim. only to assum i’ll be waiting another 9 months for my return. i’m not sure how something so simple was messed up.
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September 2023 by Craig Asuncion
Very professional and knowledgeable.
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September 2023 by Joshua Ingalls
Quick friendly reliable service
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September 2023 by Lyndsay Burrows
Bernadette was fantastic, she was quick and personable.
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July 2023 by Amber Harper
Needed some tax help and H&R was very helpful. Worked with Mylene and she was very knowledgeable in all the extra things that don't come up when filing on your own. I felt like I had known her for years by the time I had left.
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May 2023 by Rachelle
This office charged us $275.00 for a service they did not provide. They admitted their mistake and said they would issue a refund. However, It has been 5 weeks with no resolve. Kaylee the manager is not returning my phone calls and staff consistently claims that she is not in office. I had to escalate this to the corporate and get my lawyer involved. We have all the evidence we need and will be taking this to arbitration. I have never had such a bad experience with a tax service and will never be back. Why they wont refund the money they fraudulently took for a service they did not provide is beyond me. Don't use HR block and if you do, keep diligent records of your interactions.
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April 2023 by Ryan Erdmann
Used HR block lake Stevens now for 9 years and have always had excellent service.
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April 2023 by Stacy Jones
Jillian went above and beyond! Definitely will be seeing her next year!
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April 2023 by Gwen Mallory
very professional had me in and out in less than a half hour
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March 2023 by Brandi Walker
We dropped our taxes off over two weeks ago. They have STILL not been completed! We had a woman call us a week and a half in saying she was going to work on them that day (after I had called to check in on them again) and we never got a call. This is THE worst experience we have EVER had with H & R Block!