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October 2023 by I'm human
The staff here are very knowledgeable
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October 2023 by Mark B.
Hot food service quality declined while sandwich prices have become ridiculous. Chicken tenders are tiny and doughy. Cold deli salad choices are mostly high-carb, or spoiled by legume allergens. No ice and no cups to use with beverages anymore.
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March 2023 by Tanis L.
Came to the Lake Stevens Haggen this morning, Saturday 11 March 2023, to select one sweet treat to try from the in-house bakery. A small line formed for the donuts made in-house while I was picking out my item. I went with an individually packaged cinnamon roll from the breakfast table. Price pre- and with tax was $1.99 and I was able to pay via self check-out, which opened to customers after I arrived and before I checked out. The parking lot was large and workers friendly.It was a cinnamon roll with a hearty portion of cream cheese frosting, which as a cream cheese frosting enthusiast I quite enjoyed. The roll itself was well cooked and the cinnamon not too overpowering after the first of couple bites. It came in a tight bowl of sorts within the main container, which made eating the cinnamon roll much less messy than it might have been without the bowl.
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March 2023 by Jennifer K.
I love this store, 90% of the time. But they've recently gotten a slew of new baggers who struggle. We use heavy cloth bags that are super to carry, but are difficult to fill. I feel bad for the baggers and checkers most of the time, because it's frustrating and I get that. But that doesn't mean they should shove fragile, soft items in first and then dump cans on top. Please train your baggers: cold things in together, ask before assuming heavy things shouldn't be bagged, crushable items on top.I should note that this is no where near the first time this type of thing has happened.
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February 2023 by Shelly J.
Love Haggens . They have everything you could possibly need a lot of very quality items and a good variety of everything top-notch for produce. Of course the prices have gone up and it's a little more expensive to shop there but in my opinion, it's worth it.
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December 2022 by Nancy Sexton
Not impressed. Dropped off my prescription. Was told they were faxing my doctor, and was even “floated” 3 pills. Returned a few days later to follow up. They had no record of my prescription, or of giving me the pills. Was told it was my problem, and I was trying to make it their problem. Not even sure how to move forward if they can’t keep track of a prescription and don’t believe you when you try to follow up.
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December 2022 by Kevin K.
I have been going to the pharmacy here for many years, and still go even though I have moved a little further away. My prescriptions are always ready on time and they go out of their way to fill it quickly if it was just called in. The staff is very friendly and remember your name, which is rare these days. The main pharmacists, Tracey and Basil, are friendly and willing to help with any questions at all times. I would highly recommend this pharmacy to anyone.
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December 2022 by Stella P.
This is by far my favorite grocery store to shop at. Starting with the friendly-knowledgeable staff who always greet me with a smile and a warm hello, to the very easy to shop isles and departments. I always find more than I need when I'm there and the high quality of brand/items they carry are definitely a step above the other stores in the area and I always appreciate how they keep the store staffed to get you through the checkout line quickly. The produce department carries all the organic fruits and veggies that I prefer and the deli has great choices with ready to eat meal options that are fresh and delicious. The sushi department is wonderful and is made fresh throughout the day, it is definitely a higher-end sushi. They also have a cozy eating area with a fireplace where you can enjoy a meal from the deli or a cup or coffee, etc... One of the new services they offer now is to order groceries on the Haggen app and have them do the shopping for you and then bring the order out to your car. The app is extremely easy to use and the employees that have brought my orders out to my car have given terrific customer service too. I've used this option quite a bit lately and it's been a time saver, as well as, a life saver for me in recent months. Way to go Haggen keep up the great work!
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November 2022 by Francisco M.
Everything was good except the guy Tom at the deli has a horrible attitude. Just talk to someone else if your there.
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October 2022 by Emily Wagner
Fast, friendly and exceptional customer service!
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August 2022 by Novagreyhound
If it wasn't for Tracy and Iniz I would have switched pharmacies. These two ladies are great at their jobs and put customer care first. The two guys they hired more recently, J and B, the same cannot be said. Rude is what we have experienced with them. Very unhelpful and condescending attitudes dealing with customer questions or needs.
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June 2022 by Renae M.
I this has been my neighborhood grocery store for many years. To this day I still enjoy walking in and seeing all the friendly people. When we get there, Vicky, Leah, Krista, Lisa will always cheerfully greet you at the front, Michael is always near by and happy to help too. Their butcher counter has many top quality selection much like a specialty butcher shop. Their seafood side is just as tasty and fresh! Their bakery has the city's best donuts and carrot cake. Mmmm...cake (Ragni, we miss you!) my kids grew up on the string Cheese whip samples at the deli and a cookie from Ragni and the gals in the bakery. Now that they're older they love the chicken chow mein at the hot bar and the sushi at the sushi bar. Their sushi is always super fresh! Like I said, I've been a long time customer and these are Just a few great reasons why I still enjoy shopping the Lake Stevens Haggens.
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June 2022 by T O.
The workers have been so grumpy lately. It's been dirty. And they haven't been keeping a lot of the regular items. They need more staff.
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March 2022 by Melissa N.
It the best grocery store ever I've been shopping there since October 2007 everyone is so nice and it so clean, their deli is good
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February 2022 by Andrew M.
I am super new to the area and this was the first place I went grocery shopping. Very well cleaned store that's easy to move around and grab what you want. Staff is helpful for the most part all though I have encountered some on the end of being a bit "snippy." Seems most likely of being overworked.