Big O Tires in Lake Stevens, WA, is known for its legendary friendly service and commitment to customer satisfaction. Customers appreciate the honesty, fair pricing, and outstanding service provided by the staff. The shop offers a wide range of services, including tire sales from major brands like Michelin, oil changes, brake service, and more. Many reviews highlight the team's attention to detail, with one customer noting how they saved money by pointing out unnecessary repairs that other shops suggested. The staff, including praised individuals like Jordan, Savannah, Travis, and Dorian, are recognized for their problem-solving skills and efficiency, making visits quick and pleasant. Customers report that the team goes above and beyond to ensure safety and satisfaction, often performing thorough inspections to uncover any hidden issues. New customers have been welcomed with exceptional service, and many express their trust in the shop's integrity and knowledge. Overall, Big O Tires is highly recommended for anyone seeking reliable auto repair and tire services in Lake Stevens. With early, late, and weekend appointments available, alongside free alignment checks, this location is dedicated to providing quality service while looking out for the best interests of its customers.
I have to say that your team went above and beyond. Made a special trip to the wearhouse to get my tires so that I could make it to work on time was a true sign of your excellent customer service thank you !
August 2025
Jordan is amazing. On the ball, solves problems in five minutes. Gets you out the door in no time. Highly recommended. Ask for Jordan. He is a miracle worker.
August 2025
The staff at this location are beyond helpful. Brought my rig in due to TPMS issue and they went above and beyond to try remedy the situation. They definitely earned a new customer.
