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March 2024 by Carol
Joshua was a great help. He went above and beyond helping me to switch my service back to AT&T from another carrier. The other carrier had us on the phone for hours over two days, passing us around from person to person. He stuck with me diligently to get things switched over. Thank you Joshua!
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February 2024 by Lynne
Farzana really helped me over the phone to get phone ready for trade in. She was very knowledgeable and kind. Definitely asset to the store.
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February 2024 by Julie Pearson
You have to go see Joshua on Thursdays! I have been having trouble with my iPhone 12 and I called and spoke with him on the phone. He was very welcoming knowledgeable and I went up to have him check out my phone not only did he help me solve my problem, but he informed me on future incentives when I need to buy a new phone and I know that if I ever have an issue with my phone that he is going to be my number one guy!
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February 2024 by Chuck D
Had problems with my cellphone not logging on to AT&T Network.With no time at all it was fixed.
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February 2024 by Marcus Farquhar
Friendly, approachable and helped me out. Joshua here was fantastic to work with.
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December 2023 by Ryan Kugel
My visit to Costco AT&T service center was quick, the young man Jaxon was very professional, friendly and knowledgeable making the upgrade experience very fast..
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December 2023 by Amanda Corner
Been here twice. First time the lady just spoke in circles and you could tell didn't want to work and was annoyed that she had to end her phone call. And just now at 7:30 tried to come in and the store is closed. Very unprofessional. Won't be back
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October 2023 by Crystal Curnutt
I sat on hold for over 40 min, then just decided to go there..says open till 8 but showed up and store is closed. If you close at 6 them post that on you web page, not 8.
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August 2023 by randy moore
Mr Hughes was very knowledgeable and probably their best employee albeit the customer service located overseas is horrible and incompetent, It took literally ALL day to sort out my account and get a new phone. Crazy how a company in communications has zero communication skills. These days upgrading a phone should take no longer than a half hour. At&t has the best coverage but they don't value their clients time.
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July 2023 by Jacob Engen
Came in for some help with an eSIM since over the phone support was abysmal. Joshua helped me and was friendly and got me in and out of the store in no time at all. They were definitely the saving grace for AT&T. Thank you!!
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April 2023 by Misha Smith
Joshua was a great help and getting the services we needed. He assisted us with upgrading to phones and squaring away all the details needed to update the phones and getting the bills situated because we have four lines. That was a lot of complications with the bills. Thank you Joshua for doing a great job.
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April 2023 by daniel crisologo
The guy who helped me was awesome. So friendly and helpful
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April 2023 by Gene Williams
Went into the AT&T store yesterday and met Joshua. He was a nice guy to work with. He also took his time and made sure to explore the best options for what I was looking for. Thanks Joshua
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January 2023 by asian girls
I will not do business with AT&T until every personof color has a cell phone and contract with AT&Tmaking it more Equitable for all.
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October 2022 by K B
Exceptional service from Raul who salvaged what would have otherwise been an extremely frustrating day working with AT&T due to the lack of service at a location we waited at for a lengthy amount of time prior to stopping here. I was hesitant to stop in as I saw he was left to work alone and was already helping three other customers, but to my delight he was much faster than the other branch we stopped at prior. Further, Raul’s demeanor was exceptionally friendly and professional- a true saving grace for AT&T service in this area worthy of some sort of acknowledgement from his employer no doubt. THANK YOU, Raul, you saved the day for our family!!
