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November 2023 by Orhan Orgun
The cashier here was friendly and helpful, but everything else was dismal. We bought a couple of covid tests, which looked shoddy and turned out to be inaccurate. And their sale price labeling should by rights be considered an illegal scam: the tests we bought were labeled for "buy one, get the second at half price", but at checkout, they scanned for full price and we were informed that the labeling was for "members" only, though there was absolutely no indication of this on the product shelf. Very disappointed by this downright unethical company and by their dismal product quality. The extra star is strictly for the cashier Liam, a lovely man.
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November 2023 by Ashleigh P.
I called right away in the morning to fill a prescription - the lady was super nice and said it would be ready in 2 hours. Once I got to the drive thru (12:30ish) I waited 23 minutes for the pharmacy to help 2 customers before me. As soon as I got to the window they said my prescription wasn't ready and I would need to drive around the building to get back in line. There were 6 people behind me - I also know they close down for lunch from 1:30-2. I said no, I wasn't going to (the rx literally is a pack of birth control pills that would take a max of 3 minutes to fill). I said I would wait. Then an old short, heavy set redhead came to the window and threatened me they would call the cops (LOL). I ended up leaving because the staff was unreasonable and incredibly rude. I could see getting back in line if they were trying to work through customers quick but I was not getting back in line when it took 23 minutes to help 2 people ahead of me and they were shutting down for lunch. I will never spend another dime at Walgreens and I'll make sure everyone I know doesn't either.
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October 2023 by Leonard de Vera
Friendly staff.
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May 2023 by Weixi Y.
Poor customer service at this branch. I went to pick up a new prescription. The pharmacist read the instructions to me. It was hard to hear clearly because of the window barrier between us. I walked away and pulled out the printed label and noticed it was missing a key piece of information: how many times a day to take the medicine. It just said every day. I went back to the pharmacist and pointed it out. Instead of an apology for the error they had made on the printed label, she got defensive and said she had told me. I said but the label is not accurate. Customers usually go by the instructions on the printed label. They don't always remember verbal information once they get home. I'd not recommend this branch and am considering switching my pharmacy too."
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November 2022 by Britney R.
Why do the horrible reviews date back over three years, and STILL nothing has changed about this pharmacy? The way the pharmacy staff treats customers is awful, and quite frankly: embarrassing. No one wants to be waiting in line for medication any more than you want to be doing your job. I highly recommend the staff find another career path if they're so miserable here.
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November 2022 by Public Possum
Based on my various experiences here, I consistently have received poor customer service from staff members in the pharmacy and store. I dislike coming to this Walgreens because of that. It's unfortunate. Otherwise, the store has normally been stocked, organized, and decent overall. If they improved this negative aspect, then it would be a better store to come too.
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November 2022 by ChrisDeaNina Harrison
Don't use there pharmacy not a fan. But I like going in the store great deals on Walgreens brand dog treats. And good for holiday gifts
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March 2022 by Not Shown
Based on my various experiences here, I consistently have received poor customer service from staff members in the pharmacy and store. I dislike coming to this Walgreens because of that. It's unfortunate. Otherwise, the store has normally been stocked, organized, and decent overall. If they improved this negative aspect, then it would be a better store to come too.
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March 2022 by Bryon N.
Convenient location and the pharmacy drive thru is quick. All they need is happier customer service.
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January 2022 by Tamara Carlston
Oh I love this Walgreens pharmacy because they’re so friendly, nice, and considerate. I even get text messages and phone calls about my meds being refilled, and ready to be picked up.
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January 2022 by Tetyana B.
Most staff is either rude or clueless. It took me a week to get them to refill my medication on the phone - they were too confused in their system. When I was finally told it was ready to pick up, I waited 30 mins in a drive through only to be told to come back the next day. The next day in a drive through I had to wait 30 mins more to pick up my prescription. They never checked for ID there and gave me someone else's prescription instead - completely different medication, for a different person, same last name but everything else different. Charged me for it. I returned it immediately. It took them another 40 minutes to refund me the charge and refill actually my medication. No apology was offered. Staff acted like broken robots: the older lady acted bossy and rude, the rest of the staff acted submissively clueless, passive aggressive behavior. Thanks for wasting my time! Soviet bureaucrats were more polite and worked better than this pharmacy. And I don't mean that soviet bureaucrats were smart or had any decency, far from it. But this pharmacy managed to beat even soviet standard. Welcome to socialist utopia of WA state where there is no professionalism, no decency anymore but mediocrity runs the show.
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November 2021 by Shayla K.
The pharmacy...seems like a lot of people has had issues with the pharmacy. There's one older lady there that is horribly mean. When I was pregnant I had one of my prescriptions sent there. Waited 30 minutes and she belittled me because I didn't have a prescription card. I never knew what that was because I've never had to use one before. But she was so freaking rude about it. She told me to leave, call my insurance, and go back in line. Seriously the biggest b***h I've ever encountered while shopping/picking up something. I started crying because I was so mad she was so mean lol (pregnancy hormones too) I hope Walgreens does something about her cus she was absolutely awful
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November 2021 by Cindy S.
I just tried to get a flu shot at the pharmacy at this store. The woman that (tried) to help us was so rude I couldn't believe it! She has no right talking to a customer the way she did. I wish I had gotten her name because this person deserves to lose her job. I'm sorry that she is so busy, but that's her job. And if you can't do it without belittling customers, then get another job. We will NEVER visit this pharmacy again...ever!
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August 2021 by H C.
Worst pharmacy staff ever with few exceptions. There is one specific woman who works the pharmacy and ALWAYS acts like she's just too put out to have to do anything. Not friendly AT ALL! I stopped going here just because the pharmacy experience was terrible everyone I would go. I don't need to be frustrated when. I'm trying to give you my damn money!
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August 2021 by Rose L.
Worst pharmacy ever. Hours to wait for a prescription, rude clerks that answer the phone then nothing but excuses why your prescription still isn't ready. Never again