-
October 2024 by Valerie Langston
I can't say enough good about the stylist, Monique! She listened to what I wanted to do with my hair and it looks fabulous! If you're looking for a talented stylist go see her!
-
September 2024 by Jamaella Wills
Found everything I was looking for and the employees were really nice! I will be back!
-
September 2024 by Ann Batey Howell
One of my very favorite stores
-
August 2024 by David Smith
I am a male customer. Every time I go in there, all the ladies are friendly and helpful.
-
August 2024 by Haila Ignacio
Friendly staff and quick checkout!
-
July 2024 by Naj Irvin
Was here today and overall the store itself isn’t too bad.. but the employees could be better. First thing I noticed was that NO POC were greeted at the door.. none. It was hard to ignore. Also, I understand the demographic of this area is mainly white, but people of darker skin tones also like makeup… it might be a good idea to hire some since the current employees also do a terrible job shade matching.. anyways that’s my little rant.
-
June 2024 by Judy Rambaud
The staff was very nice. The stock was well filled and clean. I only have one complaint. I worked as a beauty consultant for twenty years. And i know that many companies give stores GWP, s when a customer spends over $50.00 ,s. I asked the young lady if their was any samples . She said all she had was a (hat). Nothing to do with Products for me to try. Which would let me try. So that I would want to come back a buy.. Thank you for listening to my suggestions.
-
May 2024 by Rose Olson
This was an awful first time and last time experience at this pricey salon. After being kept waiting an hour past my scheduled appointment time I didn't receive the style I requested, there was no shampoo, and I was hurried out the 'door' because the next appointment was waiting. Would recommend staying way!!!
-
May 2024 by Illy Grey
So rude unless you dress up and look the part. If I go into this store dressed for something actually important the staff here are actually willing to help me. If I come dressed casually because I’m just shopping I won’t get so much as a welcome in. I just went into this store and was completely ignored meanwhile the teens behind me got a “oh hi welcome make sure you look at our even going on”. I asked a woman if they had a shampoo I needed because I like a specific brand and she just went, if it’s not on the shelf it’s not in and walked off. Okay that’s fine, it’s not like I am a platinum member and am buying $400 worth of stuff today and I drove across town because this is the only store that has the $70 shampoo I need for my hair but go ahead and ignore me so you can attend to the 16 year old that left only buying a $10 chapstick because they “look” like they have money.
-
May 2024 by LeaDan Y.
I originally scheduled a make up and hair appointment for a formal event but I arrived late. I don't normally wear a lot of make up so I preferred to prioritize make up over hair with limited time. I didn't have much of a plan other than complimenting my peacock accented gown. My MUA Aly didn't disappoint. Her patience, creativity, and expertise made my evening one to remember. I received so many compliments and I felt fabulous.
-
April 2024 by Agatha Robinson
I was visiting Lacey from CA and needed my brows done badly! I booked with Breanna J. At the Benefit Counter. She was absolutely skilled, professional and did a great job on my wax and tint. I never let anyone touch my brows, other than my brown artist, but was so happy that I let her! The management team there was also amazing! I also had realized that I left my foundation at home, so they also were able to give me a sample of foundation! Great staff and team!
-
April 2024 by keira T
The staff in there were lovely and the place was overall pretty nice. testers were well kept and clean.
-
April 2024 by Rita O
It took 10-15 minutes before a worker made eye contact and offered help.Thank you to the young lady with glasses. I didn’t get the products I was looking for but I appreciate her help.
-
April 2024 by Agatha Kathy Robinson
I was visiting Lacey from CA and needed my brows done badly! I booked with Breanna J. At the Benefit Counter. She was absolutely skilled, professional and did a great job on my wax and tint. I never let anyone touch my brows, other than my brown artist, but was so happy that I let her! The management team there was also amazing! I also had realized that I left my foundation at home, so they also were able to give me a sample of foundation! Great staff and team!
-
April 2024 by Janelle Santos
I booked an appointment with Kendra for 2:15pm, then it got rescheduled randomly with another stylist for 3:00pm … alright sure. Then I walk to the Ulta bc I don’t have a car at the time. I walk in 15 min early, checked in, sat down for 10 minutes only for the stylist to come out and begin telling meI might not need a keratin treatment bc my hair looks fine, and like it’s just growing out… Kendra was the one who recommended it so I wasn’t sure why another stylist (who wasn’t my usual stylist) would tell me anything different. When I told her I wanted a sleeker hair look she responded with “well we are all out of keratin treatments, I didn’t have time to check” oh so you lied to me about my hair not needing it … Why tell me I didn’t need something my original stylist recommended only to cover for you being out of stock of the product I was booked for ? I would have understood if you just told me you made a mistake. On top of that they didn’t even try to remedy the situation, she said she could book me an appointment at Olympia, but I could do that myself. Just frustrating. I then walked all the way home.. come on …
