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October 2023 by Rhiannon S.
Worst childcare experience. Nobody physically harmed, but I did show up one day and they handed me a bag of my child's HAIR. When questioning staff, there were multiple stories. Not acceptable. Staff changes weekly. This is not a "preschool" environment either, that is laughable. This is the place you go when you're desperate, which we were. You'll find another place asap. To make room for the next desperate family. Good luck.
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February 2023 by Vicki Ingram
Every month they tried to over charge me for something..multiple times when I picked my daughter up or family member did she was completely wet /soaked everyday she was sent there with a back pack with extra clothes so there was absolutely no reason why she was made to sit in wet clothing
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December 2022 by Diondre Jenkins
I have 5 children and been using childcare centers for 8 years and NEVER HAVE I had a daycare center go BEYOND WHAT IS REQUIRED OF THEM AND ACCOMMODATE families in the way that they do. THIS IS TRULY THE BEST DAYCARE CENTER I HAVE EXPERIENCED AND I AM TRULY GRATEFUL TO HAVE FOUND THEM !!!!!!
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December 2022 by Katie Edmonds
I LOVE Tutor Time of Lacey. This was my daughters first daycare and both she and I were both nervous for her to start. They welcomed her with open arms and have done everything to help make me and my daughter comfortable. I love having access to their video feed to watch her and love getting updates on their app to know how she's doing throughout the day. I love the teachers there and couldn't see her going anywhere else! 10/10 recommend!
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December 2022 by Rosaliz Raymond
Please do NOT send your child to this day care. My 8 month old attended this facility for 2 weeks and we had to withdraw her. My daughter went 4 hours without eating while in their care. They attempted 1 time to feed her the bottle and did nothing more when she refused it. They were directed to feed her purées if she refused the milk and they did not do so. When I picked her up she was very weak and fatigue. During those two weeks there was little to no interaction with the babies. I watched the cameras like clock work and they would just leave my daughter laying around the floor crying for long periods of time to the point where she developed a rash on her face. No child deserves this kind of treatment. I do not recommend this day care.
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December 2022 by Mariella Lippolis
Tutor Time and their staff have been amazing! My daughter has been going there since the age of 1 and is now 4 and they have been wonderful. I know that when I drop her off that she will be taken care of. They are great with communicating any incidents that may have occurred and also voice any behavioral issues. This is very important to my husband and I because it allows us to nip those issues in the butt right away which is imperative at this age. I want to mention Mrs. Makiah in particular because she has always been so great with our daughter and you can tell she truly cares. Mrs. Kristen the School Director has also been great to work with. Super accommodating to our needs, always friendly and caring. Mrs. Oxana also does a great job as well. The entire staff is just great! I highly recommend Tutor Time!
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December 2022 by Kayti Edmonds
BEST daycare center for first time parents. If you aren't sure who to trust with your child, I HIGHLY recommend Tutor Time. The teachers were so understanding of the transition and were very accommodating with the daily updates through their app. Having access to video feed was also a HUGE lifesaver for this nervous mom.
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December 2021 by Darnella Stenzel
I DO NOT RECOMMEND THIS PLACE TO HELP YOUR CHILD LEARN! Very few of the staff are friendly. The owner is snotty and STILL owes us money and its been over two years since we pulled them out. Don't want to take legal action but it seems we may have to. My step-son didn't learn anything there besides got bullied by other children. Sometime I watch and the staff wouldn't do much when kids acted up. They never helped him do him home work. If you want a place for you child to just play unsupervised then this is the place. Also, the place was hardly clean and sanitized. It always smelled so bad inside like urine.
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December 2021 by Leslie Murrieta
Love love tutor time love the fact they know what they are doing they are flexible with their schedule. Always accommodating. Staff is amazing. I really can count on them
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August 2021 by Drew T.
I wanted to leave this review because the other reviews seem to be outdated and there is now a new center director. My son started going at 10 months old and I was SO nervous for his transition to daycare. They reassured me constantly, and consistently sent pictures/message updates. They've become like family and I'll be so so sad to leave them (so will my son!). They have cameras in the classroom so I can check in anytime, and an app that tells you what/how much your kid has eaten, their diaper changes, etc. The tuition is the same as other daycares in the area as well, and it includes diapers and wipes. I also have to give a shout out to his teacher, Ms. Sinai for taking care of my crazy toddler like he's her own!
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January 2021 by Geneieve R.
I contacted Tutor Time three times. The first time I emailed, the second time I left a voicemail, and the third time we finally got in touched. During the phone call again I explained my husband is a first responder and we have three children that would need child care on just Thursdays. During this phone call they were adamant that we needed to come in person for a tour with all our three children. Which is difficult with our three children in remote school and finding time. They wouldn't let us do the tour without our children. It was already inconvenient to bring our three children in. We still came in person for the tour. Staff asked us about us being part-time which we agreed to already. Staff asked their director because they were unsure they could accept us and came back letting us know they are only are accepting full-time clients. It is upsetting that they wasted our time and they clearly knew we were only needing part time care.
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December 2020 by Kristina Richards
The staff here are skilled, passionate about what they do, and are compassionate when working with the kids in their care. There were some issues that occurred under a prior Director, but Ms. AJ and her team are true professionals. I get informed about anything that has occurred that day as soon as I enter the building. I don't have to worry about my kid's safety and overall wellbeing with this team.
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December 2020 by Mindy Locke
The staff are AMAZING!!! The staff addresses concerns immediately. The staff always gives report on how the day was and they work to ensure your child is doing their best at each developmental stage, on their homework, and during social interactions. We enjoy Mrs. AJ, Ms. Trinity, Mr. Kyle, Ms. Denise, Ms. Amanda, and Mrs. Lynn just to name a few.
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December 2020 by Kristin Slaney
I can not say enough about the staff at this location. My son had undiagnosed ADHD for the first three years here and the teachers were so supportive and patient in the process of finding what my son needed. They worked hard with us, the school and his doctor to teach him social skills and they even had some one on one teacher time for learning. I attribute my son’s reading skills and comprehension to the staff at Tutortime.The center was remodeled in 2019 and they have upgraded learning with some technology but I am so happy that they aren’t just playing iPad or watching tv but have structured playtime, homework times, social time. The addition of cameras through a secure app lets me check in anytime I want. Would love to see it expand to play areas. The building is secured with alarms and pin codes. I can pay online which is great too. The outdoor play space has a shade cover and is kept neat. Right off the freeway and has ample parking.
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December 2020 by Eden Murphy
The staff at Tutortime of Lacey are absolutely amazing. Very respectful and go out of their way to make sure all the children and pre tts are happy and taken care of. They make sure to let you know howYour child is doing throughout the day by updating you on the app they have with what they eat and when they go to the restroom and they even upload pictures throughout the day! Definitely recommend this childcare!
