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January 2024 by Bea Johnson
Violet dyes my hair exactly how I want it.
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January 2024 by Bradey Bunch
Very good haircut, very good service from Violet! Will be going back again!
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December 2023 by Cherry Emerson
25 for a mens buzzcut but 27.50 for a woman, apparently company policy. For the exact same haircut. Not a huge fan of the sexism, nor the arbitrary enforcement of the gender binary.
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November 2023 by JoHon Maiorino
Violet did an amazing job with my hair. I came to her with dark red hair, and she did an awesome job lighting my hair to this strawberry blonde. I was really nervous because my hair is so long. She did trim about 3in off to take care of the spilts ends, and I love how healthy the ends feel now. Overall I had an awesome experience here. Thank you so much!
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November 2023 by Janett S
Does anyone know the conditioner they used to use for the deep conditioning treatment I think it was in a brown tub smelled amazing but they said it was discontinued? This was maybe a year ago
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October 2023 by Lady LaLa
Came in at 3ish, no appointment, hoping they could get me in. Violet was lovely, and I was able to get a cut at 4. She was friendly and I love the cut. Price was a lot lower than most other places, which is also very niceService: Haircut
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May 2023 by Gayle Mcdonald
Stylists come and go never can get the same person as the first time
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May 2022 by Julia Menees
I really think I need a shirt saying I know this is a terrible haircut check back in a couple weeks maybe I will look like myself!!!Service: Hairstyling
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April 2022 by Charles Lewis
They fried my wife’s hair off and wouldn’t pay for the wig my wife is forced to wear . Stylist nameThat did this is Sarah V and this happened at 1401 galaxy dr ne Lacey Washington. If they don’t reconsider paying for the wig we will be taking them to court . I will update the review if things change also this salon is owned by David at karvid partners Llc they made the call to not do the right thing and cover the wig . Take my review as a warning of what they mite do to your hair . What they did by over lapping the bleach on my wife’s previous grown out double processed hair is negligence the stylist screwed up my wife has seen multiple other stylist they say a wig is the only options and to cut all the hair off and start over
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January 2022 by Whisper Crabtree
Absolutely butchered my hair. Have to shave it off as its too short and choppy to fix. What I asked for vs what I received. Asked for SHOULDER LENGTH.
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September 2021 by Amanda Benton
I booked an appointment online for the next morning. I arrived at the salon to get rudely told there are no appointments available that day. Apparently they don’t sync their paper schedule to their online schedule.The employee was incredibly rude to me and talking down to me like I’m supposed to know their online booking program is not synced up to their actual schedule.I informed her that she should have called me upon opening the salon to let me know they did not have that time available, as I had to enter my phone number when I booked the appointment online.She told me it’s not her job to call me and that I should have called the salon before I came in.
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September 2021 by Judy Estes
Got me in right away when closing in 45 min and Kim still took her time in giving me a proper haircut. Will be back and asking for her. ?
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August 2021 by Alley Jersey
I went in to smart style in Lacey Washington on galaxy dr and ended up have my hair completely ruined damaged to the point of not return half my hair is broken off from 24 inches to 4 inches due to the neglect of Sarah overlapping bleach on grown out double processed hair and she knew it was doubled processed because she’s had all my hair history and did my color for the last year almost . I went to two different salons to see if extensions could be put in but both stated my hair is so damaged it can’t have any extensions color or heat put on it just needs to be cut all off. I told Smartstyle they were responsible for fixing my hair and only way of doing that was them buying me a wig that would be my length color and density that my hair was before the incident occurred which is 1400 I talked with Hannah she said the owner wouldn’t pay for it so now I’m ready to take it to court I want this resolved the salon was negligent and I deserve to have healthily hair on my headServices: Hair colouring
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August 2021 by Charly L.
BROKE AND FRIED MY HAIR " now will need a wig" I went to smart style twice in the month of June 2021 to see the same stylist named Sarah who has been coloring my hair for almost a year now so she knew my hair history . The first time I went in June Sarah messed up on my color as it didn't match my previous grow out color I have pictures of this . so she told me to come back on June 26th so she could re bleach it again. During the second visit she ended up messing up on the process by overlapping bleach on top of my previously double bleached grow out which is negligent because in no way is this supposed to happen because it will cause the hair to totally break where you overlapped the product which is exactly what happen . During the process I told her my hair was looking like it was breaking but instead of washing it off she continued to let it sit on my hair causing half my hair on one side to go from 24inch to 4 inches I have pictures of this as well . Their is breakage all over my head but my right side is the worst And the hair on my head that's left is completely fried past the point of no return . So I ended up going to two different hair stylist at different salons for a consultation on my hair to see if hair extensions could be applied and damage be corrected. Both stylist told me my hair was to weak and would break off even more if they put any kind of hair extensions on me and also told me my hair could never be colored or use heat on it without causing it to completely break off even more hair they also said I would have to completely grow my hair out starting from my scalp because she bleached to my scalp and mite be ear to cut it all over and start over . I shouldn't have to walk around with half my hair missing broken fried and thinning or almost bald if I cut off all the damage due to their negligence . They did admit to their negligence once they saw my hair and refunded my 261$ for the services they charged me when they ruined my hair .but since I now need a wig I'm requesting they pay for wig I'm going to have to wear for 3-4 year before my hair gets back to the way it was before they burnt it and broke half my hair off .I'm requesting nothing more then a wig in the same color length and density my hair would of been before they destroyed my hair . I have emailed the business with the invoice to the wig of that description which is around 1400$ before taxs for the damages incurred by their salon . I received a email back from senior district leader saying the owner of the salon and Business name smart style is list under of KARVID PARTNERS LLC wouldn't cover the wig at all . They instead tried to offer me once a month deep conditioning treatment for 6 months which isn't going to bring my hair back it's fried beyond repair plus I already tried deep condition treatments already and they Haven't helped at all . And a treatment wont fix or replace the integrity length and density they took from me when my hair got destroyed broken and fried off by the salon. I will update this review if they end up doing the right thing and cover the cost of the wig to Cover and fix what they did to my hair . If by chance I have to take them to small claims court I will also update the review if that happens and the outcome hope this review helps you decide if you want to use this salons services .
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July 2021 by Wendy Carter
Sarah is amazing. Very attentive and professional.
