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January 2024 by Anthony P.
I use this Rite Aid because it is near my home and everybody here is pretty friendly, including the Pharmacy staff. They usually have the items I need in a pinch, such as various medical supplies. My only concern is with the Amazon drop off inside Rite Aid. I had a package there that was cut open, items removed, and then covered with black tape. I post this mainly as a caution to anyone else who may use this as an Amazon drop off location. Amazon will refund you however, it's a hassle and they probably keep track of how many times you request refunds. Pic of the tampered box included. The store and staff are a solid 5 stars, just be cautious and look at your packages carefully if you use this drop box.
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January 2024 by Seashell Garden222
Suitable
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December 2023 by jassmyn r.
To me this is crazy to be considered a pharmacy when every time I need a prescription for my children, they don't have it or they don't have enough?? How is that even possible? It's happened more than once so this is just wrong. I've come for different medicine each time and I'm hit with "we don't have it or we don't have enough for all your kids" I've never been told that in all my life. I do not recommend filling your prescriptions here because it is ALOT of work, specially if you have kids. I've always used rite aid in other states and never had this issue.
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November 2023 by Tyler B.
I've been to a lot of different Rite Aid stores in the US and this one is my 2nd favorite but primarily my first choice in this area. The store associates are extremely nice and helpful, and the pharmacists are always pretty fast and friendly.
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March 2023 by Catherine S.
I went back to Rite Aid after they seemed to improve from my last posting. Yesterday, I went to the pharmacy to pick up a prescription that they texted me was ready. It was about 7:15 p.m. and the pharmacy was closed and boarded up. Just to make sure it wasn't my mistake, I called and the pharmacy hours were 9-9. What the fudge???? You just decide to close, denying people from life-saving medications.
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February 2023 by Melissa A.
Absolutely terrible. Pharmacist complained about swapping my GoodRX coupon so loudly that the entire waiting room could hear him--and he did so for at least five minutes. He remarked that only a "penny pincher" would care about switching the coupon. He was also being rude to the poor pharmacy tech that was helping him. Everyone working with him just looked so embarrassed and demoralized. This is the second time he has given me a hard time about using GoodRX. I get that he doesn't like the company and it's annoying to have to bill it out, but the company he chose to work for is contractually obligated to honor it--so throwing a fit every time is unnecessary. If I didn't have a coupon that saved me $200 on my prescription, I wouldn't go back to Rite Aid ever again.
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October 2022 by Lindsay D.
Please do not use this pharmacy! They will not answer their phone, (have tried days in a row, waiting 30 minutes at a time) they take days to fill common prescriptions (currently waiting over 24 hours for my script for my eye viral infection) constantly close hours early (last night they closed 2 hours early and an hour early tonight, turning about 10 people waiting in line away, including my husband while I'm home with a 3 year old and 2 month old.) They seem stoned honestly and I seriously regret having my prescription sent here. Worst pharmacy experience in my life. I can't believe the service when they're handling people's medicine. Just go elsewhere, let me save you the heartache. I wish I had known. Please don't comment on my post rite aid, use the time to read all the other awful reviews and do something. This is unsafe. Shut it down. Thought once my second child came along that the drive-through would be nice but it was an awful, but unaware decision. Evidently the drive-through is never operational anyhow. Never again
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October 2022 by Don M.
I certainly wasn't surprised to see Rite Aid's page only have 1.5 stars! The experience I had would've been a zero if that was an option. The pharmacy is 100% incompetent and everybody in the long line in front of me all had some sort of issue or dispute as well. I was told both my prescriptions would be ready in 3hrs and here we are 24hrs later with no medications. Went to. check and was told one is out of stock, it'll have to be ordered. Then told another Rite Aid pharmacy can fill it but after several minutes was told they're having computer issues and they can't transfer the script and I'd have to have the doctor write another and send it to the new pharmacy. There were additional issues with my experience, this was only one issue. Long story short, first and last time using this place...definitely not a well oiled machine and don't have a clue what they're doing.
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July 2022 by Leasha C.
This is so frustrating. I'm a pretty laid back individual especially when it comes to working with the public. Let's face it, customers can suck!I don't have prescriptions often so I guess I'd be less frustrated than someone that has to have them on the reg. The first 2 times I had to get a prescription filled, they were done so pretty quickly. It was really nice. This 3rd time is where I get annoyed. I call around 3pm, it takes me 3 attempts to get someone to answer the phone, this part is normal. Whatever, we move on. Dude answers, he's polite though seems annoyed, no biggy. I verify my prescription was received as suggested by my doctor. They give me the green light, I ask about how long and if I could get an estimate on how much it'll be as it's a new amount so I wanted to be prepared. He tells me they have that many on hand so about 2 hours. Sounds great! My husband gets home, we go on our Friday dinner date to Van's and hit up the pharmacy on our way home. By this time it's 6:45, no rocket science, that's about 4 hours from when I called and was told it would be about 2 hours. We pull up to the drive thru, use lane 2 because lane 1 doesn't work and hasn't in the 9 months I've stopped by to get meds. The lady informs me my prescription is about halfway there so it would be another 1-2 hrs. She asked if I was signed up to receive text notifications so I would know when it's ready, I informed her I wasn't and she set it up for me. I received the text to opt in and went on my marry way back home. I figured I would get something by 8, maybe even 9 but nothing. If you can't get something done in the timeframe you claimed, just say something. I don't appreciate being lied to. This medication has to be taken 2 times a day for 8 weeks and my goal was to take it early morning so I could take it again at dinner time. Now I have to wait an extra day assuming it'll even be ready for pickup today. At this rate it would have made more sense to take advantage of the next day mail delivery my doctor offered but I wanted to get started ASAP and figured I could depend on my local pharmacy as I've done the previous times. It's fine, it I need medication again I'll just get it filled somewhere else. This location has a lot to work on so I'll give them the space they need moving forward.
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June 2022 by ID C.
Probably worst pharmacy in the entire country! Can't believe they are still operating this location. Basically everything is broke there, from trying to get your prescription (they don't have regular meds available at all), and always have to order which takes a week, to the completely absolutely fucked up non-working drive-thru. I only chose this pharmacy because of the drive-through, but both lanes are usually broke and no one from Rite Aid ever cares. I can't believe this is how Rite Aid treats it's customers! Hope for the sake of patients that Rite Aid will shut down soon! I just transferred all my meds to a pharmacy across the street that has 5 star reviews. I'd recommend everyone to do the same if your health is anything worth to you.
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May 2022 by Junmi H.
Literally the worst pharmacy ever. Never pick up their phone during open hours, and always tells me they don't have my prescription refill even when they do.
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April 2022 by Trish M.
If you have a prescription that needs to be filled, do yourself a favor and take it to Safeway, target, or even Walgreens. This place takes forever, apparently they are always understaffed and can't get a prescription ready in the day that it was needed to be taken.
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March 2022 by Tony D.
This is my neighborhood Rite Aid. The pharmacy is notoriously slow and unprofessional. The staff is apparently incapable of saying "thank you for being a customer " after you've waited in line for a half hour. I've changed my pharmacy. The store itself is clean on the inside and staffed professionally, but too often the check out lines are too long. It's just not worth the trouble to have to wait so long in line to give these people money. First rule of retail - never make people wait too long to give you money. Also, the parking lot is always dirty with trash and leaves from 5 seasons ago. Customer service follow up has yet to contact me after a couple of notifications. This business model is likely not sustainable.
