Platinum Auto Sales in Lacey, WA is a used car dealership offering a quality, affordable, and customer-centric car-buying experience. The business operates with no salespeople and no pressure, with everyone working directly with the owners. They provide quality used cars priced below KBB, alongside a personalized and convenient process. Reviews consistently highlight an outstanding, seamless, and smooth experience. The staff is welcoming, helpful, knowledgeable, and patient, guiding customers through options without pressure. The environment is comfortable for taking time to make a decision. The financing process is straightforward, with staff going the extra mile to secure competitive rates and discounts. The dealership is committed to transparency, providing a Carfax history report for every vehicle. Customers report a positive, exceptional, and stress-free experience that exceeds expectations. The team is professional and genuinely prioritizes customer satisfaction, ensuring clients are happy during the purchase and after driving off the lot. The overall experience is described as top-notch, enjoyable, and highly recommended for anyone seeking a reliable dealership that goes above and beyond traditional models.
