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January 2024 by Kendall Jones
Prefer autozone, but had the K&N oil filter we needed in stock. Employee seemed like he couldn't be less interested and was on tik tok when we were checking out at the register
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January 2024 by Hieu Nguyen
The staff are very helpful in looking up and printing the schematic where to locate the replacement parts.
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December 2023 by Shad Rogers
Great employees here
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December 2023 by DeityofGreed
They lost one of my old battery terminals when I brought it in for an inspection. Was told to just buy new ones since they were old. Thanks.
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November 2023 by jake tobeck
Staff is a little sarcastic and off-putting. That said, they always have what I need.
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November 2023 by Wesley Abraham
Always helpful and most of the time have the correct part
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September 2023 by KoT Xenu
Excellent service and help provided! Nick went above and beyond installing a headlight to help. Will visit again and recommend
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September 2023 by Reniece McMillan
This place is horrible the female Wendy is very racist and discriminatory. I went in for windshield wipers she had me waiting 15 minutes while she went to the back to get something she didn't tell me what. This was a horrible experience. She ran to the front to help this other customer that came in after me. She acted as though I didn't get in before that customer. I would not go back to this place advanced Auto is not to far from this place I'll be going there from now on
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September 2023 by Z
Had such a bad experience that it has been months and I am still not over it. First time I was ever treated this way by a local store. Merely wanted to upgrade a $30 scanner I purchased the previous day and was treated like I was a criminal. The staff approached me with aggressive demeanor before I had a moment to discuss my request. The experience was so shocking that I didn't know how to respond or react and even less so make my inquiry. I decided to walk away as I didn't know how to process the experience. The only logic I could gather from the incident regarding my purchase was that it was some kind of non returnable item. So I thought to myself, perhaps I should navigate to the Pacific Ave location in hopes to find less confrontational persons to calmly discuss my request with. I got there, had a calm young gentleman explain to me that he cannot help me as the item was purchased at the Martin Way location and that I should head there to receive help. So I figured, might as well. I then headed to the Martin Way location and before I could fully enter the door a man shouted at me loudly "NO". Again I am stomped and shocked at the behavior of this company's employees. I didn't know how to process that reaction as I hadn't done anything wrong, so I calmly continued to approached the counter and timidly began discussing my inquiry. It wasn't 1 minute before I got cornered again by 3 employees as one of them towered over me aggressively shouting that I had tried to return the product at the Whitman Ln location and that they were not going to put up with me for wanting to return or exchange products. They went on about no return on a product that is as-is or something of the sort. I never heard of such a thing at a retail store, so I was confused about the whole ordeal. I cannot believe this experience all over a $30 item for which I was trying to "upgrade" to serve my use case. The product I had was not working for some reason, so I was trying to "upgrade" in hopes of attempting to obtain something that would hopefully be more reliable due to more features or brand quality. You would think that a store would be happy with a customer wanting to spend more money, but instead this is the treatment and experience I had to undergo.PS: I had been a loyal customer of this chain for 20 years before this incident...
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September 2023 by Sue Mulder
Needed my battery tested today. A really nice young man came out and ran the diagnostics, in the rain!
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July 2023 by E R
Pretty average parts store with a ton of aftermarket parts in stock. Price is fair market.
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July 2023 by Andrew Jaramillo (A-Jay)
Today, I stopped around 5pm. The guy at the counter (heavy set guy maybe in his thirtys) was quite curt with me.I asked if he could maybe check if I had a bad fuse (it's fine if he is not allowed). But it's the way he responded. He just went off on this rant about all the things that could be wrong). He seemed a little miffed and not being very chill. A little aggressive tone. That's fine, maybe not having a good day. I left. No problem. (I won't be back, that's for sure). However, the problem is still there. Tons of jobs. Don't do customer service. Not your strong point and life's too short anyway. (Btw, I was trying to figure out why my driver-side,power, window suddenly stopped working). Good ? luck. PS: In case you don't already know, one negative review can easily overshadow ten good ones. That's a fact. Advice: Talk to your staff. Find better staff.
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July 2023 by Drew Corveux
Today, I stopped around 5pm. The guy at the counter (heavy set guy maybe in his thirtys) was quite curt with me.I asked if he could maybe check if I had a bad fuse (it's fine if he is not allowed). But it's the way he responded. He just went off on this rant about all the things that could be wrong). He seemed a little miffed and not being very chill. A little aggressive tone. That's fine, maybe not having a good day. I left. No problem. (I won't be back, that's for sure). However, the problem is still there. Tons of jobs. Don't do customer service. Not your strong point and life's too short anyway. (Btw, I was trying to figure out why my driver-side,power, window suddenly stopped working). Good ? luck. PS: In case you don't already know, one negative review can easily overshadow ten good ones. That's a fact. Advice: Talk to your staff. Find better staff.
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July 2023 by Christopher Sierra
This is the only one I go to the staff and manager are friendly and helpful
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April 2023 by Steve Jenkins
Stocked with what I need. Helpful polite staff
