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February 2024 by David Wahlers
Printers are always broke and the print staff always have to take the job, which delays the print jobs that are sent in to them…
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December 2023 by Chatreese Beckett
Let me start by saying Office Depot has been my printer of choice for printing business publications I can't print myself at home. The customer service has always been spot on but last night took me by surprise. I walked up to the printing service counter and it took quite a while for the young person to acknowledge that I was standing there. It sounded like they were on a personal phone call because they were telling the other person on the line what they were doing at the time. When I finally did get acknowledged they were providing me information and continuing their conversation at the same time. Once I did get their full attention they seemed uninterested in assisting and just ready to go home for the night. They ended up not being able to assist but my husband said he wouldn't have allowed me to continue the transaction even if they had been able to because he was displeased with their attitude and demeanor. Needless to say we'll be trying a new place for my printing needs.
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December 2023 by Amy Martinson
This store offers a decent selection of office products to choose from. I was impressed by how many desks they had in store to view. The store is clean and organized well. Customer service is nice.
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December 2023 by Lena Moore
The lack of professionalism and customer service is prevalent with this company.Don't expect any of their employees (whether in person or on the phone) to care if the merchandise you ordered is not delivered on the date they say it will be. Six phone calls and still no resolution.FYI - the delivery company they use (Ryder) does NOT make deliveries on weekends and they do not answer the phone or call back. The store's "day manager" is a arrogant jerk. He overtalks you and just laughed at the situation, actually saying that another lady was having the same issue. Where's the humor? This is NOT a humorous situation!
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December 2023 by Rodney Cobb
Always helpful, many things to look over. The people are always friendly. I can always find what I need to keep my home office up an running.
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December 2023 by Jean M
Today and a month ago, I had superb customer service at my local Office Depot store - I was guided to an Epson printer that has met my needs and thensome, and at a great sale price (by Manager Shane). Today, the office chair that fit me the best was out-of-stock everywhere; after associate Jim searched for a similar chair, he found none at my affordable price. After approval from Manager Shane, he sold me the floor model without charging me for assembly. They loaded it into my SUV and I'm sitting on it at home, comfortable, at the proper height, and with my back properly supported. I will definitely return to this store.
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November 2023 by Mark Jewel
Basic Office Depot but the insides has a very warehouse feel.
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October 2023 by Jasmine L
Received excellent service from the associates, especially Shane. They went above and beyond to assist me.
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September 2023 by Trammy Boo
Only buy a few things when it's on sale store location is convenient and love how they have rewards for members for doing reviews on items purchased, and discounts for memebers on items on store, like printing documents.
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September 2023 by Kristina Hepp
Though the store seemed to be busy the staff was very cordial, letting me know they would be right with me. The staff member I spoke with seemed to be very knowledgeable regarding the printers, different brands/models etc, for which I was there to purchase. Without me asking he even offered to put the items I purchased in my vehicle.
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September 2023 by Tiina with 2 Eyes
I needed a printed order (from online) to be done same day and they were happy to help and also let me know the cut-off time (2pm) for next time. Great Service at the copy and print center even if it looks like things are slow, it really isn’t!
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September 2023 by Mama Pretty
I was in search of printer ink. My boyfriend and I thought the colored one was out of stock. The manager helped us not only find it but told us that there was a special on it online. The best customer service ever!
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September 2023 by Ann
Ordering online was easy. Curbside pickup was convenient. Employee brought items out quickly and he was very pleasant.
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July 2023 by Susan Thompson
Clean, laid out well, easy to navigate and locate products. Staff is pleasant and helpful and interested in problem solving.
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July 2023 by Name Redacted
Outstanding customer service during both visits this year. Very knowledgeable, very friendly staff who were calm under pressure. But the store itself is bare bones and stale. Not an inviting place to stick around to browse. If I was left to my own devices I was taking several laps around the store before I could find what I was looking for.
