6AM - 8PM
1450 Marvin Rd NE, Lacey“I used to have a very low opinion of Home Depot customer service, but today that change because of the extraordinary customer service that I got at the tool rental section. He went above and beyond expectations and was very polite and professional. I also put in a good word for him to his boss. They have everything that we would need for the farm like a log splitter, various ladders, paint, sprayers, etc..”
“We've made two trips to Home Depot in the past week to buy the larger arbor vitae's. My decades of experience with Home Depot is that they are inexperienced & short staffed. Not the case with this store! Huge compliments for your friendly, cheerful and VERY helpful staff! On both visits I bought 3 of the larger trees and no way I could get them into the car by myself. On each occasion an employee put them in my car! Wish I would have gotten the first guys name. Today it was George Alfaro who was a great ambassador for Home Depot! My only complaint.... isn't the customer always right?!?! I tried to give them a tip & they steadfastly refused. Shame on Home Depot for not allowing your customer to do something that makes them happy!”
“I love Home Depot stores and this is a good one. Really big store with tons of inventory, they rent trucks and trailers also. Because it's good it's really busy though, and the traffic in Hawks Prairie area is always tough. If you don't like it busy you can go to the Fones Rd store. Most the time that place is almost empty.”