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June 2024 by Danez N. Hdez
The guy there it's exceptional he likes to help speaks English and spanish
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February 2024 by Karen Flores
Horrible experience with a ethnic lady with terrible teeth and stank breath. She had a terrible attitude and “couldn’t” sign me up to the plan she had just offered didn’t give me an exact reason why. She told me to just call customer service in a month to get the promotional plan she promised. Just more thing to do in a month and probably not get the plan I was promised. This employee rolled her eyes and didn’t respond when I said good bye. Looked like she was about to fight me or tell me off. Ghetto as fudge. Don’t come here. Don’t use metro. Manager do yourself a favor and please fire this employee.
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January 2024 by Gaspar Santiago
I came in to buy a phone and was treated so rudely! Won't ever come back
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December 2023 by Glenna Davis
Jose was very helpful and went the extra mile. Thank you for your help!!!
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November 2023 by Adonia Smith
Terrible customer service. Definitely won't be coming back. Nor will I recommend this place to my friends or family.
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October 2023 by AnneMarie Starfyre
The sales associates lie they’ll tell you you have to have the top plan and get insurance to get the deals which is not true. Read up online on the website before you go in here because the greasy sales people will try to rip you off and then gaslight you when you call them out.
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October 2023 by Christine
VERY RUDE and I've been a customer for about 20 years these new people that work there now are so rude and just don't care about costumer services at all
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August 2023 by Ron Frederick
It's a home depot. Nothing special to report here.
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July 2023 by Jinyoung Park
They are kind and professional.They can speak Spanish, English and Korean??
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July 2023 by Satori West
Helpful, customer service oriented and got the job done I needed. Very grateful! Thank you
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July 2023 by Stephanie Hernandez
Awesome good deals on my phone and internet!!! Thanks metro
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March 2023 by Isaiah Bown
Love this store and I’m so grateful it’s not shut down like the oly and Tumwater ones did. Major shout out to these two really helpful, kind, and outstanding employees named Jose and Aolani - by far the best treatment I’ve received from any metro hands down.
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March 2023 by I. B.
Love this store and I’m so grateful it’s not shut down like the oly and Tumwater ones did. Major shout out to these two really helpful, kind, and outstanding employees named Jose and Aolani - by far the best treatment I’ve received from any metro hands down.
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March 2023 by Gamer AngelFR
Place was not only closed but had a work I was privileged to watch go in and keep the door locked ... Guess it's time for a new prepaid company.
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November 2022 by Kathy Knox
My T-Mobile expert, Kade, is just that! An Expert! He is so knowledgeable and helped me out with a bad phone situation. He is surely a diamond in the rough. The salesperson that I purchased my phone from at a different location, gave me someone else's phone number, and did not activate it with my old phone number. But Kade resolved everything and I have my same number from my previous phone.Kade is a rare type of customer service individual these days, it is wonderful that he cares so much and deserves to be recognized for it!Thank you Kade!
